ZD
IT System Analyst
Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 2+ years
Job description
System Analyst role at Zoftify, a product development agency building custom software for the travel industry. The analyst gathers and documents requirements and translates business needs into technical specs for booking systems, back-office platforms and mobile apps.
At a glance
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Gather, document, and analyze system requirements with clients and project managers
- Collaborate with partners like Booking and Ratehawk to integrate travel APIs into booking systems, back-office platforms, mobile apps, and more
- Translate business needs into technical specs aligned with project goals
- Work with developers, designers, and project managers to define clear requirements
- Assist in designing scalable, efficient system architectures
- Develop process models, data flow diagrams, and relevant documentation
- Work in an agile environment
What we're looking for
- 2+ years of experience as a System Analyst in a software development environment
- Ability to translate complex business requirements into technical documentation
- Strong understanding of SDLC and agile
- Experience with tools like Jira, Confluence, and diagramming software (e.g., Figjam, Miro)
- Fluent English
Nice to have
- Experience with travel software (booking systems, CRMs)
- Experience working at a travel company (OTA, tour operator, etc.)
- Knowledge of travel APIs (bed banks, GDS, etc.)
- Strong understanding of AI integration for process optimization, including limitations and security concerns
Benefits
- Competitive compensation based on experience and skills
- 100% remote work, allowing you to work from wherever you choose
- Flexible working hours
- A day off for your birthday
- Days off for national holidays
- Paid vacations and company-wide days off
- Health days
- Skill development, including paid training and courses
- Performance reviews
- Bonuses
- A friendly team with a great spirit
Apply
About Zoftify
Travel Software Development
A product development agency that creates custom software solutions for the travel industry. Unlike typical outsourcing firms, it focuses on delivering measurable business results and fully stands behind the solutions it builds.
Key facts
- Travel software development
- Product development agency creating custom software solutions for the travel industry
- Focuses on delivering measurable business results and stands behind the solutions it builds
- Works with globally recognized travel companies
- Partners include Booking and Ratehawk
Partners & customers
BookingRatehawk