IT & Cloud Manager (m/w/d)
Job description
Own and build SoCom's entire IT function, covering internal infrastructure, information security and the SoCom Cloud hosting TIKOS for customers, bringing previously outsourced services in-house.
At a glance
- Employment
- Full-time
- Work mode
- Hybrid · Krumbach, Germany
- Languages
- German – native, English – good
What you'll do
- Take holistic responsibility for SoCom's IT, develop an IT roadmap with management and manage the IT budget
- Gradually insource externally provided services such as network, firewall, servers, backup and email security, and manage remaining vendors via SLAs
- Operate and further develop the SoCom Cloud hosting TIKOS for customers, including availability, capacity and cost
- Responsible for servers, network, firewall, backup and disaster recovery on-site and in the cloud, plus Microsoft 365, devices, telephony and mobile
- Steer monitoring and patch management via an RMM tool
- Act as internal owner for IT security, coordinating vulnerability and incident management and working with Everfield's CISO network
- Implement NIS-2, Cyber Resilience Act and GDPR requirements in the infrastructure
- Bring Düchting Software & Consulting's IT to SoCom standard by 2027 and consolidate systems, licenses and processes
- Build robust IT documentation covering systems, access, costs and emergency plans
- Work closely with IT administration as a mutually covering team and be the central contact for all IT topics
- Support the secure use of AI tools per Everfield's AI policy and automate internal IT processes
What we're looking for
- Completed degree in computer science, business informatics or similar, or IT specialist training with relevant experience
- At least 5 years in IT administration or IT management, including at least 2 years in a responsible role in an SME
- Solid hands-on experience with Windows Server, Active Directory/Entra ID, Microsoft 365, networks (VLAN, VPN) and firewalls
- Experience operating cloud or hosting infrastructure (IaaS, e.g. IONOS, Azure, AWS) including virtualization, backup and disaster recovery
- Strong security awareness and practical experience in vulnerability and incident management
- Experience managing external IT service providers as well as budget and license management
- Hands-on mentality, taking responsibility and solving problems independently
- Native-level German and good English for coordination in the international Everfield network
Nice to have
- Experience hosting business software for external customers (SLAs, tenant separation)
- Knowledge of NIS-2, ISO 27001/BSI IT-Grundschutz or the Cyber Resilience Act
- Experience with SQL Server databases and Linux systems
- Experience with RMM tools (e.g. NinjaOne, Datto RMM) and automation with PowerShell
- Experience with IT integrations after company acquisitions
- Knowledge of the secure use of AI tools
Your team
SoCom Informationssysteme GmbH
Develops TIKOS, the leading ERP solution for commercial laundries and textile service providers, with around 45 employees and about 40% market share in the DACH region.
How to get hired
- 1First interview (30 min) with Karolina, Talent Acquisition Partner at Everfield
- 2Technical interview (60 min) with Stefan Hoffmann, Managing Director SoCom, and Everfield AI Lead
- 3Final on-site interview in Krumbach (90 min) with a case study and meeting the team
Apply
About Everfield
Acquires, develops and scales European software companies from vertical markets and specialist niches
Everfield acquires, develops and scales European vertical-market software companies, which keep their teams, brands and locations while Everfield supports them with talent acquisition, HR and finance and operations expertise.
Mission
Promote ambitions, drive growth and open opportunities for Europe's software ecosystem
Key facts
- 2022
- Software
- Present in nine countries since its founding in 2022, with a growing trend
- Ecosystem companies operate decentrally, keeping their teams, brands and locations
- SoCom has around 45 employees and about 40% market share in the DACH region
What they value
- Decentral organization: companies keep their teams, brands and locations
