SG
IT Assistant
Contract type
Part-time
Work mode
On-site · Heimstetten, Germany
Experience
3 years
Job description
An IT Assistant role providing first-level IT support, hardware and software management, and IT administration at surge aero's Heimstetten office. It is a part-time, onsite position supporting employees' workplace technology.
At a glance
- Employment
- Part-time
- Work mode
- On-site · Heimstetten, Germany
- Languages
- English, German
What you'll do
- Provide first-level IT support to employees for hardware, software, and connectivity issues.
- Troubleshoot laptops, desktops, monitors, printers, peripherals, and basic network issues.
- Assist employees with Microsoft 365 applications, Outlook, Teams, and SharePoint.
- Escalate complex technical issues to external IT providers or senior IT personnel when necessary.
- Order, prepare and configure laptops and workstations for new employees.
- Install and update software, operating systems, and security tools.
- Manage IT equipment inventory, including laptops, monitors, accessories, and peripherals.
- Coordinate hardware repairs, replacements, and technical maintenance.
- Support the technical onboarding of new employees, including device preparation, account setup, and access configuration.
- Assist with account deactivation and equipment collection during offboarding.
- Ensure employees have the necessary IT equipment and access to perform their roles.
- Maintain accurate IT asset records and documentation.
- Support basic IT security practices, including software updates, antivirus, and device compliance.
- Assist with user access management and password-related issues.
- Help maintain an organised and efficient IT environment.
What we're looking for
- Previous experience in IT support, IT administration, or a similar role is an advantage.
- Basic knowledge of Windows operating systems and Microsoft 365.
- Familiarity with computer hardware, software installation, and troubleshooting.
- Basic understanding of networking, Wi-Fi, and IT security.
- Strong problem-solving and communication skills.
- Ability to work independently and take a hands-on approach.
- Good command of English.
- Currently based in or able to commute to Heimstetten, Germany.
Nice to have
- German is an advantage.
Benefits
- Part-time employment with flexible working arrangements.
- A hands-on role in an international and technology-driven company.
- Direct exposure to IT operations in an aerospace and engineering environment.
- A collaborative and international working environment.
- Opportunity to develop technical skills and grow with the company.
Apply
About surge aero GmbH
A growing aerospace and defence technology company developing high-performance propulsion systems and advanced unmanned aerial vehicles (UAVs). Based in Germany, it brings together people from different backgrounds who enjoy building things, solving problems, sharing ideas and getting things done.
Key facts
- Germany
- Aerospace and defence technology
- Develops high-performance propulsion systems and advanced unmanned aerial vehicles (UAVs)
- Based in Germany
- International-minded team
What they value
- Initiative
- Teamwork
- Practical, can-do attitude