Instructional Designer

Contract type
Ongoing
Work mode
Hybrid · London, United Kingdom
Experience
3 years

Job description

An Instructional Designer in the Quantexa Academy's Design & Publish Team within Education Services, turning complex technical topics (data, analytics, software, FinTech) into clear, engaging learning experiences and owning design projects end to end.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Hybrid · London, United Kingdom
Languages
English

What you'll do

  • Design and update technical learning solutions for customers, partners and employees, covering storyboards, articles, documentation, presentations, and eLearning
  • Apply best practice in learning design methodologies, accessibility, and user experience
  • Build assessments and use learner feedback and data to shape design decisions
  • Use AI-assisted tools to speed up research, authoring and quality checks, with human review to keep content accurate and aligned to learning objectives
  • Work with subject matter experts, and with Product, Delivery and R&D teams, to understand the Platform and turn that knowledge into effective training
  • Take ownership of programs, keeping them current and aligned as the Platform evolves
  • Research technical documentation, demos, recordings, and learner feedback to ensure content is accurate and high quality
  • Plan and track own content projects, flagging risks and blockers early and keeping stakeholders in the loop
  • Use tools such as Confluence, Jira, SharePoint and Asana to manage tasks, document work and collaborate across teams
  • Identify, propose and lead the introduction of new tools, processes or AI approaches that improve learning design and the learner experience
  • Support teammates through feedback and knowledge sharing, and take the lead on projects where useful

What we're looking for

  • Experience designing technical or complex training content – for example in FinTech, analytics, data science, data engineering or software development
  • Solid knowledge of designing, delivering, and evaluating training programs grounded in adult learning principles and instructional design theories
  • Good understanding of at least one programming language (Java, Scala, Python or any other OOP)
  • Strong written communication skills, with the ability to explain complex information clearly and concisely
  • Confident use of Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, SharePoint)
  • Experience, or real curiosity, in using GenAI for content creation, automation and productivity
  • Strong organizational skills, with the ability to manage multiple priorities and adapt to changing needs
  • A collaborative, proactive and solution-focused approach, and the ability to build positive relationships with colleagues and stakeholders

Nice to have

  • Experience with an LMS and using learner data or feedback to improve content
  • Experience coordinating projects that involve several stakeholders
  • Experience mentoring or sharing knowledge with colleagues, or an interest in doing so
  • Familiarity with Confluence, Jira or Asana

Your team

Design & Publish Team within Education Services

The Quantexa Academy helps customers, partners and colleagues become self-sufficient with the Quantexa Platform through online learning, instructor-led sessions and bespoke digital resources.

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About Quantexa

Quantexa is a company with an environment of discovery and innovation, creating deep and valuable relationships with clients to create real change for them and their industries. It offers an award-winning Decision Intelligence Platform.

Mission

To help businesses grow. To make data easier. And to make the world a better place.

Key facts

  • 41% of colleagues come from an ethnic or religious minority background
  • Over 20 languages spoken across 47 nationalities

What they value

  • Autonomy and support
  • Discovery and innovation