Implementation Manager
Job description
Implementation Manager at Accurx responsible for leading large-scale rollouts of complex products, such as Accurx Scribe, in Secondary care so tools are genuinely adopted by clinicians and admin teams.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · 3 days/week in office · London, United Kingdom
- Languages
- English
- Pay
- GBP 45,000 – 60,000 / year
What you'll do
- Leading big-scale rollouts for complex products like Scribe, fundamentally changing how healthcare is delivered
- Standing firm on implementation plans and managing commercial expectations to deliver sustainable solutions without overcommitting
- Becoming the go-to expert on emerging AI features and taking full ownership of how they are introduced to practices and scaled across the country
- Reviewing practice cohorts 6-9 months after go-live to see if they are using the product as intended and figuring out how to improve it
- Using internal AI dashboards to handle the heavy lifting of data, focusing on the human side of implementation while automating repetitive bits
- Constantly looking for ways to improve processes and having the autonomy to change what isn't working
What we're looking for
- Solid experience managing complex implementations in a fast-paced business and knowing how to keep a project moving
- A driver, not a passenger: diving into the context, spotting problems and taking the lead on solving them
- Comfortable having tough conversations with stakeholders and staying firm on what's achievable
- A natural communicator who can explain technical or complex changes clearly, simply and excitingly
- Relentlessly resourceful when hitting a roadblock
- Motivated by fixing healthcare communication and seeing real-world impact on clinicians and patients
Benefits
Discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by leadership team
- £45,000 - £60,000 salary
- £15,000 in equal share options
- Benefits to suit you: adjust healthcare cover, pension or life insurance
- Office-first culture with minimum of 3 days a week in the dog-friendly Shoreditch office
- Regular hackathons plus dedicated time to visit GP practices and other healthcare settings
- 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year
- Enhanced parental leave, fertility support and parental loss support
- Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat, from in-house chefs
Apply
About Accurx
Accurx is where conversations happen with and about patients in the NHS
Accurx builds a single, system-wide platform that connects everyone through communication in the NHS. What started as a way for GPs to text a patient has evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing) of NHS Trusts. The platform powers Total Triage, Self-Book, Patient Questionnaires, Accumail and Accurx Scribe, an AI-powered note-taker that drafts medical notes in real-time.
Mission
Fixing healthcare communication and giving clinicians their time back by building a single, system-wide platform that connects everyone through communication.
Key facts
- Healthcare technology
- Platform used by 98% of GP practices and 68% (and growing) of NHS Trusts
- Used by around 300k NHS staff every week
- Supports the care of over 50 million NHS patients every year
- Products include Total Triage, Self-Book, Patient Questionnaires, Accumail and Accurx Scribe