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Human Resource Director, Europe & Canada
Contract type
Ongoing
Work mode
Remote · United Kingdom, Canada
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
The HR Director, Europe & Canada leads regional HR across employee relations, talent acquisition, organizational design, workforce planning, talent development, payroll oversight, employment compliance, and HR operations, reporting to the Chief Human Resources Officer in the United States. The role leads regional HR resources and serves approximately 250 employees in the region with 3 direct reports.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · United Kingdom, Canada
- Languages
- English – fluent, French – professional
- Pay
- GBP 75,000 – 85,000 / year
What you'll do
- Partner with EOR vendors for employment needs in countries outside of the company's operations.
- Partner with senior leaders and managers to translate business priorities into people strategies that drive growth, engagement, and performance.
- Use workforce data and insights to identify trends, risks, and opportunities, and adapt global HR initiatives to country-specific needs.
- Lead regional HR operations, ensuring consistent, scalable, and employee-focused HR practices across the employee lifecycle.
- Lead and develop the regional HR team, including HR Managers in the UK and Romania and an HR Coordinator in Romania.
- Partner with global HR to standardize and continuously improve processes while addressing local requirements.
- Lead employee relations matters across the region, including disciplinary actions, grievances, investigations, redundancies, and dismissals.
- Coach managers to address employee relations and performance issues consistently, with appropriate documentation and escalation.
- Partner with General Counsel and external counsel on employment-related claims and proactively reduce employment risk.
- Own regional recruitment and onboarding of top talent in partnership with offshore recruiters and hiring managers.
- Build talent pipelines for critical roles and ensure hiring practices and documentation meet local requirements.
- Lead employee development, succession planning, career pathing, and leadership development across the region.
- Facilitate talent reviews with leaders to identify critical roles, high-potential employees, and capability gaps.
- Oversee regional payroll administration in partnership with the offshore payroll specialist team.
- Maintain strong controls and coordination between HR, Payroll, and Finance for accurate employee transactions.
- Monitor legislative developments and recommend updates to policies, documentation, and manager practices.
- Support compliance for working time, leave, employee consultation, restructurings, redundancies, and terminations.
- Provide guidance on organizational structure, spans of control, and workforce planning to support growth and scalability.
- Support integrations, restructurings, acquisitions, and related change and communication strategies within the region.
What we're looking for
- Significant progressive HR leadership experience, including experience at the HR Director, Head of HR, Senior HR Business Partner, or comparable level.
- Demonstrated experience supporting employees and leaders across multiple countries or jurisdictions.
- Strong working knowledge of employment practices and employee relations within the UK and broader European environment.
- Demonstrated experience managing complex employee relations matters, including investigations, disciplinary matters, grievances, redundancies, and dismissals.
- Experience partnering with senior business leaders on workforce planning, organizational design, restructuring, and talent strategy.
- Experience leading and developing HR professionals.
- Strong understanding of recruitment, onboarding, performance management, succession planning and employee development.
- Experience providing oversight or governance for payroll and HR operational processes.
- Strong judgment and demonstrated ability to handle confidential and sensitive employee matters.
- Excellent communication, influencing, consultation, and stakeholder-management skills.
- Ability to operate effectively within a global organization and collaborate across countries, cultures, and time zones.
- Bachelor's degree in Human Resources, Business, Organizational Development, or a related discipline, or equivalent relevant professional experience.
- Fluent English is required.
Nice to have
- Experience within a global professional services, technology services, managed services, or similarly complex organization.
- Experience supporting acquisitions, integrations, restructurings, or other large-scale organizational transformation.
- Experience working within a global HR operating model that uses shared-services or offshore recruiting, payroll, or HR operations teams.
- Fluent or professional-level French language capability is preferred.
- CIPD or an equivalent internationally recognized HR credential.
Your team
Human Resources
Regional HR team with 3 direct reports, including HR Managers in the UK and Romania and an HR Coordinator in Romania, serving approximately 250 employees in the region.
Apply
Direct apply at Neweratech
Opens the job posting at Neweratech
About New Era Technology
People First
New Era Technology has a global team of over 3,000 professionals and is committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. The company has a team-oriented culture that prioritizes personal and professional development, with industry-certified experts, continuous training, and competitive benefits.
Mission
To securely connect people, places, and information with end-to-end technology solutions at scale.
Key facts
- over 3,000 professionals
- Technology solutions
- Global team of over 3,000 professionals
- Core attributes: putting people first, embracing continuous learning, and thriving through collaboration and inclusion
- Official email domain is not disclosed in the posting
What they value
- People First
- Continuous learning
- Collaboration
- Inclusion