Head of Strategic Accounts, UK
Level inferred from job title
Job description
Owns Partly's relationships with the UK's largest repair groups, leading the largest accounts personally and managing a small strategic accounts team. The role drives signed groups from panel presence to volume flowing through the PartlyRepair platform.
At a glance
- Work mode
- Remote · United Kingdom
What you'll do
- Own the senior relationship with our largest groups, including the CFO and commercial leadership
- Take signed accounts from panel presence to genuine wallet share
- Drive cross-sell of new products across our installed base
- Land the groups still outside the network
- Personally lead the largest unsigned groups, including insurer owned networks
- Own the named account list and its tiering
- Structure the terms, not just the signature: site commitments, supply mandates and pricing
- Build a joint account plan with the supplier team where the same buyer holds both relationships
- Own the rollout plan for every strategic account: which sites go live when, who on the customer side owns each step, and what has to be true first
- Run product rollouts into your accounts, for example invoice reconciliation, Repair AI and new ordering flows, from pilot sites to the whole group
- Hold every signed group to a site and conversion plan, and find and fix what stops sites ordering
- Identify the partnerships that make repair groups more successful on Partly
- Make the case for each partnership, agree what it unlocks for the customer, and work with product and leadership to land it
- Use partnerships to open doors into groups still outside the network
- Be the voice of the largest groups in product decisions: what they need, in what order, and why it moves volume
- Work with product on scope and timing for customer commitments, so we only promise what we can deliver
- Turn what you learn on site into clear requirements and priorities
- Coach on discovery, deal management and commercial negotiation, and lead by example on your own accounts
- Set targets and account allocation, and run structured account and deal reviews
- Build your own pipeline and performance views
- Run each account off its numbers: site by site conversion, where the gap is, and the one action that closes it
What we're looking for
- Senior commercial ownership: has personally owned and grown a top account at CFO and commercial director level, structured complex agreements with procurement and finance in the room, and restructured an agreement after signature to change how volume flows
- Operational rigour on rollouts: has taken a software or service from pilot to dozens or hundreds of sites, including integrations with the customer's systems, and kept it to plan
- Strongly analytical: diagnoses an account from the data, builds their own analysis in spreadsheets or BI tools and uses it to run accounts, make the commercial case and hold the team to account
Nice to have
- Product fluent: comfortable working with product and engineering on requirements, scope and trade offs, and explaining them to a customer's operations and IT teams
- Has run a volume motion as well as named accounts; has managed managers or a high volume team alongside large accounts
- Player-coach: has led a small team while still carrying the biggest accounts personally
- Comfortable where the playbook is still being written
- Automotive aftermarket, collision repair, insurance, fleet or parts distribution background
- Has sold into multi site repair or dealer groups
Your team
Strategic accounts team
A small team of four: an AE bringing new groups onto the network, and account managers who get signed sites live and converting.
Benefits
Primary caregivers receive 3 months of fully paid parental leave, plus a flexible return-to-work plan (four days a week at full pay for your first three months back)
Paid 24/7 parking spot or a commuting allowance if commuting to a Partly office or coworking space at least 4 days a week
Share options (ESOP) with a 4-year vesting schedule and a 1-year cliff, strike price of $0.01 per share, up to 10 years to exercise
- Healthy, catered lunches in Auckland, Christchurch, London, and Austin offices
- $1,500 annual wellness allowance (or local equivalent) on a Partly-branded card
- Brand-new, architecturally designed offices
- Office-first with flexibility
- Annual leave and sick leave usable from day one
- Weekly happy hours, monthly lunches, quarterly season openers and an annual global offsite
- Charitable giving topped up by 33% for charities on the GiveWell list
- Relocation allowance
Apply
About Partly
Building the infrastructure for anyone to repair anything
Partly builds frontier AI for repair, starting with the automotive market. Its model, Interpreter, is trained on 1M+ car models and 1B+ parts, reads a repair job the way an estimator does, resolves damage into the exact purchasable part, and shows its reasoning with a confidence score. It powers PartlyRepair, used by collision shops, workshops and suppliers; PartlyLabs, the agentic infrastructure enterprises use to deploy Interpreter across their own workflows; and a developer API.
Mission
We believe everything built should be repairable, and we're building frontier AI to put repair knowledge to work, starting with the $2tn automotive market.
Key facts
- Austin, TX
- On real production jobs, an estimator working with Interpreter reaches 98.8% parts-list accuracy, against 92.1% with today's tools
- Offices in Austin, TX, London, UK, Christchurch, NZ and Auckland, NZ
- Interpreter is trained on 1M+ car models and 1B+ parts
- Hosts quarterly "Season Openers" for the full team