Head of India
Job description
General Manager for Taptap Send's India remittance business, owning the P&L, pricing, regulatory and partner landscape, and diaspora growth. The role reports to the Head of South Asia and builds a team of FX Advisors in India and growth managers in sending markets.
At a glance
- Employment
- Full-time
- Work mode
- Remote · London
- Languages
- English – fluent
What you'll do
- Own the P&L: volume, gross profit and CAC across every India corridor
- Set FX and fee strategy corridor by corridor, against competitors who reprice daily
- Own the regulatory and partner landscape: RBI rules, bank partnerships, payout rails, and local relationships
- Obsess over UX and the services NRIs actually need, feeding insights into product, pricing and customer support
- Win diaspora communities through community partnerships, temples, gurdwaras and churches, cricket leagues, student associations, remittance-heavy employers, influencers and festivals
- Hire, coach and retain people in India and in sending markets
- Decide which communities to acquire and in what order, and through which channels
What we're looking for
- 10 to 15 years in high-growth environments: startups, operations, consulting, finance, fintech
- Has owned a number and talks about it the way owners do
- Diaspora-fluent: real knowledge of and networks in the Indian diaspora, migration patterns and community structures
- Commercially sharp: holds pricing, unit economics and CAC math in their head and works the data directly
- Excel or Sheets required
- A hustler with judgment who likes closing a bank partnership, reviewing corridor margins and showing up at a community event
- A regulatory realist who understands or can quickly master RBI rules and the compliance realities of moving money into India
- Fluent in English
- Willing to travel regularly to India and sending markets
Nice to have
- SQL a real plus
- Hindi, Gujarati, Punjabi, Tamil, Telugu or Malayalam are genuine assets
Apply
About Taptap Send
Building the world's leading cross-border fintech for emerging markets
Cross-border fintech launched in 2019, with operations spanning 6 out of 7 continents and covering both the busiest and most underserved remittance corridors. Bringing digital finance to places where traditional systems never reached, and building a network of services and products for diaspora communities including local cards and additional savings and payments features.
Mission
Empowering families, fuelling local economies, and changing how millions access financial services.
Key facts
- 250+ people
- 2019
- Fintech
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue)
- Backed by Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Operations spanning 6 out of 7 continents
What they value
- Impact first
- Team next
- Accept reality
- Propose solutions
- Win with grit
- Be proactively candid, with yourself and others
- Love the particular
- Own it