Head of Complaince (12 month FTC)
Job description
Compliance & Risk Lead at Paddle, a key member of the compliance team reporting to the VP, Compliance, working with legal, product and operational teams to keep Paddle compliant with global payments and fintech regulations. The role is based in the UK but global in scope.
At a glance
- Work mode
- Remote · UK
What you'll do
- Hire, onboard, and manage compliance professionals, fostering a collaborative and high-performing team to support Paddle's global compliance needs.
- Develop and refine compliance policies and procedures to ensure adherence to global card scheme rules, consumer protection laws and payments regulation (as applicable).
- Design and oversee simple tech-enabled monitoring programs to track compliance with internal policies and external regulations, using data-driven tools to identify trends and potential risks proactively.
- Deliver compliance reporting for internal stakeholders at all levels (e.g. senior leadership, the Board, product teams) and external regulators, ensuring accuracy, timeliness, and clarity to demonstrate Paddle's regulatory adherence.
- Develop and manage Paddle's enterprise risk management program, collaborating with teams across the business to identify risks, embed controls and report on their effectiveness.
- Work with the legal team to stay ahead of evolving payments, consumer and fintech regulations, advising on their impact and integrating findings into monitoring and reporting frameworks.
- Lead investigations into high-risk complaints and/or compliance breaches, coordinating with legal and operational teams to resolve issues, and produce detailed incident reports for internal review and regulatory submission as needed.
What we're looking for
- 6-8 years of compliance experience, ideally in payments and/or in fast-growing businesses, with a proven ability to implement and manage scalable monitoring and reporting systems.
- Deep expertise in data protection, card scheme rules and payments regulation (e.g., PSD2, AML/KYC) and hands-on experience in fintech or SaaS environments.
- Worked in a high-growth scale-up, building compliance frameworks that emphasize real-time monitoring and detailed reporting to support rapid expansion.
- Exceptional communicator, able to distill compliance data into concise, actionable insights for diverse audiences—from engineers to regulators.
- Thrive in a fast-paced environment, balancing proactive monitoring with the ability to respond swiftly to competing demands.
- Detail-oriented, with a passion for ensuring compliance is not just met but demonstrably provable.
Your team
Compliance
The Paddle compliance function is critical to our operations and growth, enabling innovation while maintaining trust with customers and regulators.
Benefits
- Attractive salaries
- Stock options
- Retirement plans
- Private healthcare
- Well-being initiatives
- Unlimited holidays
- Enhanced parental leave
- Annual learning fund
- Regular internal and external training
Apply
About Paddle
Merchant of Record for digital product companies
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better.
Key facts
- Payments / fintech
- Backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North
- Serves over 10,000 software sellers in 300 territories globally
- Digital-first company
What they value
- Paddle for others
- Paddle together
- Paddle simply