Work Across
Get started
All jobs
Save

GTM Engineer - Growth

Gorgias
Contract type
Ongoing
Work mode
Remote · Paris, France
Experience
Mid-level · 3+ years

Job description

GTM Engineer at Gorgias who owns AI agents running go-to-market workflows, taking them from manual process to reviewed agent. The role focuses on building and improving agents across Sales, Marketing, Customer Success, and Partnerships.

At a glance

Work mode
Remote · Paris, France
Languages
English – fluent, French
Pay
EUR 69,128 – 76,405 / year

What you'll do

  • Navigate between our context layer, our app and service repositories, MCPs, and our automation tools to build and improve end-to-end GTM workflows.
  • Build custom agents and reusable agent skills on our agent stack (Cortex), and on custom builds when the stack can't do the job.
  • Build and maintain agents for lead and account work: outbound reply handling, audience and call-list building, enrichment, event follow-up, and referral routing.
  • Map the Sales and Marketing workflow backlog, decide Agent vs. Automation vs. Manual for each workflow, and deliver the chosen option with a reviewable output for the business owner.
  • Improve live agents: tune prompts and skills, read conversation and performance data, fix regressions, and document edge cases.
  • Debug broken workflows fast across Cargo, HubSpot, Customer.io, and other GTM tools, and fix the root cause.
  • Connect agents to our systems through APIs and workflows (n8n, Clay, custom code), with credentials managed centrally rather than on personal accounts.
  • Help Sales (BDRs and AEs) and CS adopt agents: learn their daily work, design flows with them, and train them to supervise outputs.
  • Work with the other GTM Engineers (cockpit, data, systems) so agents run on clean CRM data.

What we're looking for

  • You need to be passionate about AI.
  • Claude Code, Conductor, or another AI coding harness is where you spend most of your time building—not something you only experiment with occasionally.
  • 3+ years in a technical GTM, RevOps, or growth engineering role, with production automations you can point to.
  • Hands-on with LLM applications: prompt design, tool or function calling, and reviewing output quality.
  • Solid SQL and Python or JavaScript, and comfortable working with REST APIs.
  • Working knowledge on outbound or engagement tool (Cargo, Dust, Apollo, Lemlist, Instantly, Customer.io, or similar).
  • Good business judgment: you know when an agent should draft and when it should act.
  • Ownership: you take a workflow from idea to live agent and flag breakages early.
  • Fluent English.

Nice to have

  • Experience building custom agents is a plus.
  • Familiarity with a modern data stack (BigQuery, dbt, Segment, Airbyte, Hightouch) is a plus.
  • Experience with n8n, Clay, or a similar automation tool is a plus.
  • French is a plus for the Paris team.

Your team

GTM Engineers

Builds the AI product layer for Gorgias's go-to-market teams: AI agents, internal cockpits, and the automations underneath them, all running on one shared context layer (Cortex). Works across Sales, Marketing, Customer Success, and Partnerships.

Benefits

Every quarter, we organize an online company-wide summit; once per year we organize offsite team retreats and company retreats

  • 5-week vacation plus 2 weeks RTT (We follow each country's appropriate PTO Laws)
  • Paid sick leave
  • Paid parental leave (16 weeks)
  • MacBook Pro
  • Personal credit card to buy lunches (we use Swile)
  • We provide private health insurance (we use GAN)
  • Get up to €700 to set up your workstation at home
  • Get up to €2000 of learning material and wellness support per year (€1500 for learning material, €500 wellness budget)
  • Access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget

Apply

Save

Direct apply at Gorgias

Opens the job posting at Gorgias

About Gorgias

We believe conversations will become the #1 way to shop.

Gorgias is building a unified AI agent that sells, supports, and re-engages customers across the entire journey, leading the shift to Conversational Commerce.

Mission

To turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent.

Key facts

  • Conversational Commerce / ecommerce AI
  • Combines deep product expertise with the latest in AI
  • Focuses on Quality, Experience, and Re-engagement
  • Builds the foundation for the next decade of ecommerce

What they value

  • Quality: conversations that feel authentic and on-brand
  • Experience: effortless shopping from chat to checkout
  • Re-engagement: personal, 1-1 dialogue instead of noisy marketing