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Growth Key Account Manager - 100% Remote (m/f/d)
Contract type
Ongoing
Work mode
Remote · Germany, many European countries
Experience
Mid-level · 2+ years
Job description
Growth Key Account Manager responsible for long-term support and growth of VIP customers of Digistore24's software and online marketing platform.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Germany, many European countries
- Languages
- German – C2, English – B2
- Pay
- EUR 45,000 – 60,000 / year
What you'll do
- Directly contribute to revenue growth of Digistore24 and its VIP customers
- Manage a fixed customer portfolio with long-term relationships, business reviews and calls
- Become a specialist for online marketing and software applications and answer feature questions
- Proactively advise customers on features to increase their sales based on sales trend, funnel and performance analyses
- Monitor accounts, analyze revenue declines and find solutions; handle bug reports and feature requests
- Represent Digistore24 at international VIP customer events, business lunches and trade fairs
What we're looking for
- Confident, strong personality comfortable dealing with people at all hierarchy levels, including negotiations
- Precise, recipient-friendly communication and conflict de-escalation skills
- At least two years of experience in account management
- At least one year working in a technical environment
- Structured, reliable and able to set priorities independently, also under stress
- Fluent German (C2) and English (at least B2) in speaking and writing
Nice to have
- Basic knowledge of HTML and CSS
- Experience in online marketing
Benefits
- 100% remote work from home with stable internet connection
- Permanent employment possible while residing outside Germany in many European countries
- Work up to 170 days per year from EU countries
- Use partner coworking spaces up to 3 days per week
- 30 vacation days on a full-time basis
- Flexible working hours model in coordination with the team
- Individual development based on your strengths
- Flat hierarchies and short decision paths
- Modern equipment provided
- Team lunches with Lieferando credit
- Team events across Europe
- Monthly one-on-one meetings with team leadership
Apply
Direct apply at Digistore
Opens the job posting at Digistore
About the company
We shape the digital future
Fast-growing technology company with around 200 employees from over 40 countries offering a platform for digital products.
Mission
Support people worldwide in sharing their knowledge online and building their own successful business.
Key facts
- rund 200
- One of Germany's top IT companies
- Around 200 highly motivated employees
- People from over 40 different countries work together
- No external investors; everything earned is reinvested
Partners & customers
Lieferando
What they value
- We are doers, not big talkers
- We love to perform
- Ownership, autonomy and direct feedback instead of micromanagement
