C
Graduate Customer Success Manager
Canonical
Contract type
Ongoing
Work mode
100% remote
Experience
Junior / entry level · Not stated
Level inferred from job title
Job description
Key details
- Provide customer-facing support and success engagement
- Help others with an empathetic, service-oriented approach
- Deliver excellent presentations
- Maintain strong organisational skills and keep documentation structured and up to date
- Collaborate with all internal departments as a team player
- Company mission
- Canonical is a pioneering tech firm at the forefront of the global move to open source, publishing Ubuntu, a leading platform for AI, IoT and the cloud
Benefits
- Distributed remote work environment with twice-yearly in-person team sprints
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Performance-driven annual bonus
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass for travel and travel upgrades for long haul company events
Requirements & details
- Customer-facing experience
- Empathetic individual with a natural drive to help others
- Passion for technology, infrastructure and Ubuntu
- Excellent presentation skills
- Strong organisational skills and ability to structure and constantly update documentation
- Team player capable of interacting with all departments internally
- Excellent command of English
- Proficiency in Japanese, Korean, Spanish, Portuguese, German, French, or Italian is appreciated
- Information not specified
- Uncategorized