SA
Global People Operations Manager (m/f/d)
Contract type
Ongoing
Work mode
Remote · EU, UK
Experience
3 years
Job description
The Global People Operations Manager owns the operational coordination of international and US payroll, employment contracts and country compliance at Shopware, partnering with Finance, Legal, local counsel, payroll providers and Employer of Record partners. The role sits in a fully cross-trained People Operations team with a primary focus on international payroll, contracts and employment compliance, plus backup support for German employment processes.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · EU, UK
- Languages
- English – fluent, German
What you'll do
- Coordinate end-to-end payroll operations across multiple countries and the United States, ensuring accurate and timely delivery.
- Manage payroll inputs for hires, terminations, compensation changes, bonuses, benefits, leave and other employee lifecycle events.
- Coordinate payroll calendars, provider submissions, reviews and issue resolution with internal and external partners.
- Maintain clear payroll documentation, country requirements and operational controls, and support payroll audits when needed.
- Prepare, coordinate and maintain employment contracts, amendments and other employment documentation across applicable jurisdictions.
- Coordinate and operationalize country compliance in partnership with local counsel, payroll providers and EORs.
- Maintain a practical country compliance calendar and playbooks covering employment, payroll, benefits, reporting and statutory obligations.
- Support country expansion, new employment arrangements and updates to local requirements.
- Translate complex country requirements into clear, workable People Operations processes.
- Coordinate the documentation and administration of bonus plans, target agreements and approved variable-pay changes.
- Provide accurate payroll and accrual inputs to Finance and help explain employee-related movements or discrepancies.
- Partner with Finance on payroll data, accruals, reconciliations and audit support.
- Work closely with Talent Acquisition, People Partners, managers and employees to deliver a smooth employment lifecycle.
- Provide backup support for German employment processes and other People Operations activities as part of a fully cross-trained team.
- Support onboarding, offboarding, employee changes, benefits administration, HRIS maintenance and People Operations projects.
- Share knowledge, document processes and help build resilient coverage across countries and functions.
- Manage day-to-day relationships with payroll providers, EORs, HRIS and contract-management vendors.
- Help improve and scale payroll, HRIS, contract and employee-data processes.
- Identify opportunities to simplify, standardize and automate work while maintaining data quality and compliance.
What we're looking for
- Experience in international People Operations, global payroll, employment operations, HR operations or a related field.
- Experience coordinating payroll across multiple countries, including the United States.
- Experience preparing or managing employment contracts and employment-related documentation.
- Practical experience working with payroll providers, EORs, local counsel or external employment advisors.
- Working knowledge of international employment, payroll and statutory compliance requirements.
- Strong attention to detail and sound judgment when handling confidential employee and payroll information.
- Experience with HRIS, payroll, contract-management or EOR platforms.
- Excellent communication, organization and stakeholder-management skills.
- Fluency in English (required).
- A collaborative mindset and willingness to contribute across the full People Operations team.
Nice to have
- German or another European language is a plus.
Your team
People Operations
A fully cross-trained People Operations team supporting the international workforce.
Benefits
- Open culture with flat hierarchies, where individual initiative is encouraged.
- Permanent positions that offer long-term security.
- Flexible working hours and options for mobile work and full-remote contracts.
- Freedom to choose your preferred work hardware.
- Well-structured onboarding with support from a personal "buddy."
- An inspiring environment with dedicated colleagues and a dynamic community.
- Diverse opportunities for personal growth and development.
- Attractive perks such as company pension plans, health programs, and regular team events.
Apply
About shopware AG
A leading open source ecommerce system
Shopware is a leading ecommerce system that enables companies worldwide to scale quickly and efficiently in digital commerce. As a trendsetting open source solution, Shopware is already used by some of the largest European brands, retailers and manufacturers in the B2C and B2B industries.
Key facts
- Open source ecommerce solution
- Used by some of the largest European brands, retailers and manufacturers in B2C and B2B industries
What they value
- Open culture with flat hierarchies
- Individual initiative is encouraged