Global Director - Accounts Receivable

Brief intro

Own the global AR process, including customer setup, billing readiness, invoice issuance, collections routines, cash application, dispute tracking, credit review support, and AR month-end close procedures.

Key details

• Establish global billing, collections, credit, cash application, dispute escalation, and bad debt reserve procedures while allowing for country-specific statutory and customer requirements
• Develop AR reporting and metrics, including ADD, aging, collection effectiveness, unapplied cash, dispute aging, invoice rejection rates, billing cycle time, and high-risk customer exposure
• Lead standardization and automation of billing and cash application processes, including ERP workflows, customer portals, invoice templates, project billing controls, and integrated reporting
• Support acquisition integration by mapping order-to-cash processes, aligning billing requirements, migrating customer master data, standardizing collection routines, and stabilizing AR reporting
• Maintain controls over customer master data, billing authorization, revenue cut-off, credit approvals, allowance judgments, write-offs, cash application, and documentation retention
• Partner with FP&A to provide visibility of receipts, overdue balances, collection risks, and other AR matters impacting liquidity and cash flow forecasting
• Drive continuous improvement through billing discipline, collections management, effective dispute resolution, and increased visibility and accountability for receivables