Full-Stack Engineer (Backend Leaning) - Payments Engineering
Job description
Full stack engineer (backend leaning) on the Payments team, which owns billing, usage tracking, pricing and payments across self-serve and enterprise. The role expands and evolves ElevenLabs' payments systems.
At a glance
- Employment
- Full-time
- Work mode
- Remote · EU
What you'll do
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency
- Leading the migration of enterprise pricing and usage processing, including new stream-processing services for usage events
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements
- Enabling pricing and Growth experiments with Growth and product teams
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause
- Collaborating with Sales, FDEs, Finance and engineers across the company
- Scoping carefully, planning migrations, and rolling changes out without disrupting customers
What we're looking for
- Expertise in Python
- A strong background in backend development
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures
- Strong test design and security fundamentals
- Care and attention to detail when changing live systems that handle money
- The ability to learn a large existing system quickly and to debug complex production issues
- No formal experience, certifications, or degrees required; engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions
Nice to have
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines
- Experience working with finance, tax or audit requirements
- Experience with Kubernetes
Your team
Payments team
Owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise.
Benefits
- Innovative culture
- Growth paths
- Learning & development: annual discretionary stipend
- Social travel: annual discretionary stipend to meet up with colleagues
- Annual team offsite
- Co-working: monthly co-working stipend if not located near one of the main hubs
Apply
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises. Its platforms are ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image and video generation across 70+ languages) and ElevenAPI (access to AI audio foundational models).
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Team is based across the UK, EU and US
- Offices in Dublin, London, New York, San Francisco and Warsaw
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: we prioritize your talent, not your location