Full-Stack Engineer (Backend Leaning) - Payments Engineering
Job description
Full stack engineer (backend leaning) on ElevenLabs' Payments team, which owns billing, usage tracking, pricing and payments across self-serve and enterprise. The role expands and evolves the payments systems that underpin company revenue.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Europe, USA
What you'll do
- Building and maintaining usage tracking so that requests are metered accurately without impacting latency
- Leading the migration of enterprise pricing and usage processing, including new stream-processing services for usage events
- Making it easy for customers to upgrade and pay, including paying through different entities and supporting new payment providers
- Working with Finance and Tax teams to meet compliance, audit and reporting requirements
- Enabling pricing and Growth experiments with Growth and product teams
- Debugging complex customer billing scenarios: piecing together what happened from the customer's experience, logs and code, and fixing the cause
- Collaborating with Sales, FDEs, Finance and engineers across the company
- Scoping carefully, planning migrations, and rolling changes out without disrupting customers when extending or replacing existing systems
What we're looking for
- Expertise in Python
- A strong background in backend development
- Experience with common software and system design patterns and infrastructure, including APIs, cloud infrastructure tools, storage solutions and data structures
- Strong test design and security fundamentals
- Care and attention to detail when changing live systems that handle money
- The ability to learn a large existing system quickly and to debug complex production issues
- No formal experience, certifications, or degrees required; engineers who can show they have solved impressively hard problems, through past projects or GitHub contributions
Nice to have
- Experience with payment processing providers, or with billing and usage-based pricing systems
- Experience with stream processing or high-throughput event pipelines
- Experience working with finance, tax or audit requirements
- Experience with Kubernetes
Your team
Payments team
Owns how ElevenLabs charges customers: billing, usage tracking, pricing and payments across self-serve and enterprise.
Benefits
- Innovative culture: part of a generational opportunity to define the trajectory of AI
- Growth paths: countless opportunities to drive impact beyond your immediate role and responsibilities
- Learning & development: annual discretionary stipend supporting professional development
- Social travel: annual discretionary stipend to meet up with colleagues each year
- Annual team offsite: entire team gathers in a new location each year (past offsites included Croatia, Italy and Cancún)
- Co-working: monthly co-working stipend if not located near one of the main hubs
Apply
Direct apply at ElevenLabs
Opens the job posting at ElevenLabs
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises. It has expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI.
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative and ElevenAPI
- ElevenCreative supports 70+ languages
- Team is based across the UK, EU and US
- Offices in Dublin, London, New York, San Francisco and Warsaw
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: we prioritize your talent, not your location