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Freelance E-Mail Marketing / CRM Manager | 100 % Remote (m/w/d)

Email Marketing Agentur
Contract type
Freelance
Work mode
Remote
Experience
Mid-level · 2+ years

Job description

You will manage several DTC e-commerce clients as their main contact, developing email and SMS marketing strategies and coordinating a team of copywriters, designers and Klaviyo technicians.

At a glance

Employment
Freelance · Independent contractor
Work mode
Remote
Languages
German – fluent, English – fluent

What you'll do

  • Act as the first point of contact for clients, keep them updated and handle feedback and approvals.
  • Plan campaigns, flows and pop-ups that fit the brand and its goals.
  • Create monthly campaign calendars and contribute your own ideas for topics, offers and tests.
  • Brief copywriters, designers and Klaviyo technicians and make sure everyone knows what to do.
  • Check copy, designs and technical implementation, ensuring every email fits the brand and is carefully reviewed before sending.
  • Keep an overview of ongoing tasks and ensure everything is finished on time, with corrections usually implemented within 24 hours.
  • Analyse performance, identify improvement potential and discuss results and next steps with clients in monthly reporting.
  • Keep a clear structure in Figma and Klaviyo so the team can collaborate well.

What we're looking for

  • At least two years of email marketing experience for e-commerce or DTC brands, either at a brand or an agency.
  • Agency or brand experience is mandatory.
  • Confident use of Klaviyo, including flows, campaigns and segmentation, plus solid SMS marketing knowledge.
  • A good eye for whether an email is clearly structured, fits the brand and encourages purchase.
  • Fluent German and English, spoken and written, with the ability to advise clients and write clear briefings.
  • Self-reliance: thinking ahead, tackling tasks independently and flagging early when something is off plan.
  • Organisation: able to manage several clients at once and keep track of tasks, priorities and deadlines.
  • Care: working quickly without overlooking important details.
  • Availability from 9:00 to 17:00 CET, largely undisturbed, usually replying on Slack within 60 minutes.

Benefits

  • Freelance arrangement: work where you feel comfortable and focused, and take on other clients alongside.
  • Responsibility and freedom: manage your own clients, contribute ideas and shape their email marketing strategy.
  • Support in execution from a team of copywriter, designer and Klaviyo technician.
  • Varied clients: get to know different brands, products and target groups.
  • Measurable results: see directly what your work achieves and which ideas land with clients.
  • Good collaboration: clear agreements, honest feedback and reliability.

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About Email Marketing Agentur

An agency for email and SMS marketing supporting DTC brands.

An agency for email and SMS marketing that supports DTC brands with seven- and eight-figure revenues.

Mission

Help DTC brands with seven- and eight-figure revenues get more out of their email marketing and grow long term.

Key facts

  • Marketing agency
  • Works with DTC brands generating seven- and eight-figure revenues.

What they value

  • Clear agreements, honest feedback and reliability.