PG
Founder’s Associate (Operations) (m/w/d)
Contract type
Ongoing
Work mode
Hybrid · Hamburg, Germany
Experience
Junior / entry level · 1+ years
Job description
You act as the central interface between the management and day-to-day operations, working 1:1 with the founder and independently solving problems in a growing HR-tech startup.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Hamburg, Germany
- Languages
- German
What you'll do
- Own the day-to-day operations in the area of Operations (Customer Relations & Business Operations) and keep an overview of all ongoing topics.
- Act as the interface between Business Operations, Customer Success and Customer Support (and partly Sales & Tech).
- Turn topics from management into implementation and ensure they are completed.
- Stay calm in difficult situations and enjoy solving complex problems.
- Set up processes, structures and automations and continuously improve them.
- Review contracts, dunning and administrative processes and develop them further.
What we're looking for
- High basic intelligence and quick comprehension.
- Technical affinity: quickly find your way around new tools and think in systems.
- Keep an overview even with many parallel topics.
- Absolute reliability and high resilience.
Nice to have
- About 1 year of professional experience (e.g. consulting, startup, operations, customer success).
- Experience with contracts, legal topics or dunning.
- Experience with Slack, Notion and modern tech stacks.
- Experience dealing with difficult customers.
Your team
Operations (Customer Relations & Business Operations)
Interface between Business Operations, Customer Success and Customer Support, partly also Sales & Tech.
Benefits
- Above-average salary - starting at 55-65k depending on experience with strong development opportunities.
- Mentoring: you work directly with the founder and report to him.
- Real responsibility: you own parts of the day-to-day operations and work directly with the managing director & founder.
- Top office at Mittelweg: best location in Hamburg, with coffee, water and everything you need to work.
- Equipment: MacBook or most modern work equipment.
- Flexibility: on-site in Hamburg or remote with a monthly visit to the office.
- Growth: a fast-growing startup where you develop faster than in any corporation.
Apply
About ProviPanda GmbH
The largest sales job platform in the DACH region.
ProviPanda is a growing HR-tech startup from Hamburg and the largest sales job platform in the DACH region.
Mission
To rethink the sales HR market.
Key facts
- 15+ Mitarbeitenden
- Hamburg
- HR-Tech / Sales-Job-Plattform
- Team of 15+ employees.
What they value
- We have a clear idea of where we want to go and take you along on the journey.