K
Forward Deployed Engineer
Contract type
Ongoing
Work mode
Remote
Experience
Mid-level · 3+ years
Job description
A Forward Deployed Engineer role at KDCI Outsourcing, working directly with clients to embed, customize, and deploy technical solutions into their environments. The role bridges product and customer, building integrations and troubleshooting production systems.
At a glance
- Work mode
- Remote
What you'll do
- Work directly with clients to understand technical and business requirements
- Customize, configure, and deploy solutions within client environments
- Build integrations between the product and client systems
- Troubleshoot issues on-site (virtually or in person) and provide rapid fixes
- Gather client feedback and relay it to product and engineering teams
- Document deployment processes and best practices
What we're looking for
- 3+ years of experience in a client-facing engineering or solutions role
- Strong software engineering fundamentals across at least one stack
- Excellent communication and stakeholder management skills
- Ability to work independently and adapt quickly to new environments
- Experience with APIs, integrations, and troubleshooting production systems
Nice to have
- Experience in a startup or fast-paced client-deployment environment
- Familiarity with cloud infrastructure and DevOps practices
- Willingness to travel or work flexible hours across time zones
Apply
About KDCI
KDCI Outsourcing