LA
Forward Deployed Engineer - Agents(Remote)
Level AI
Contract type
Ongoing
Work mode
100% remote
Experience
Senior · 5+ years
Job description
Key details
- Own end-to-end execution of AI agent deployments from discovery and scoping through launch and optimization
- Configure agent workflows, decision logic, and automation behaviors to maximize accuracy, reliability, and business outcomes
- Implement guardrails and validation frameworks to ensure safe, compliant, and predictable agent performance
- Build, test, and validate integrations with enterprise systems (e.g., CRM, ticketing, telephony, data platforms)
- Partner with customer technical stakeholders to define success criteria, gather requirements, and deliver against timelines
- Translate customer needs into clear implementation plans and documentation
- Run tight feedback loops with Engineering and Product to improve platform capabilities
- Collaborate with Product, Engineering, Design, and GTM teams to deliver repeatable, best-in-class deployments
- Company mission
- Information not specified
Primary stack
Core technologies
TypeScriptReactAWSDockerPython (Programming Language)Excel (Advanced)Node.js
Benefits
- Information not specified
Requirements & details
- 5+ years in a technical customer-facing role (Solutions Engineering, Forward Deployed Engineering, Implementation Engineering, Technical Consulting, Technical PM, or similar)
- Strong technical foundation - comfortable coding, working with APIs, and building integrations end-to-end
- Experience delivering production-grade enterprise solutions requiring testing, validation, and iteration
- Ability to communicate with senior technical stakeholders and translate requirements into execution plans
- Comfortable operating in fast-moving, ambiguous environments
- Comfortable working in EST hours (3:30 AM IST)
- Experience building with LLMs or AI agents (prompting, evaluation, guardrails, workflow design)
- Experience integrating enterprise SaaS systems (CRM, ticketing, data pipelines) with attention to security and compliance
- Computer Science, Engineering, or Math degree (or equivalent experience)
- Strong product instincts - ability to define success metrics and contribute customer insights to product evolution
- LLMs, AI Agents, Python (Programming Language), TypeScript, React, Node.js, Next.js, AWS, Docker, SAP Applications, Excel, ERP Systems
- Python (Programming Language)
- TypeScript
- React
- Node.js
- AWS
- Docker
- Excel (Advanced)