Forward Deployed Engineer
Job description
Forward Deployed Engineer / technical implementation lead at Agent F, sitting where sales, customer success and engineering meet to take larger customers live on the autonomous finance platform. The role owns implementation projects from kick-off to verified go-live, including migration, integration and configuration.
At a glance
- Employment
- Full-time
- Work mode
- Hybrid · Berlin, Germany
- Languages
- German, English
What you'll do
- Own scope, plan and delivery from kick-off to verified go-live for your accounts: stakeholders, timeline, risks, decisions.
- Map the customer's data, run the imports, reconcile totals against the source and connect Agent F to the systems the customer keeps; verify the result with the customer before go-live.
- Configure and extend the platform: workflows, rules, automations and custom logic set up for the customer's way of working.
- Run the technical workstreams with the customer's finance, IT and operations teams; document decisions and keep everyone informed.
- Turn what customers need into specified, prioritised requirements for engineering; validate delivered features with the customer.
- Identify and prepare the next step in each account (the next entity, module or process) together with the account owner.
- Track the hours you deliver per account against what was sold and keep delivery inside the agreed effort.
- Take ownership when a go-live blocker, failed migration or month-end issue puts a customer deadline at risk: contain the impact, work with engineering on the fix and verify the result with the customer.
- Be willing to interrupt planned work, respond promptly and stay engaged when an onboarding commitment or financial deadline is at risk, with flexibility beyond normal working hours as part of agreed coverage.
- Pick up the most important work or whatever is on fire, including tasks outside your specialty.
What we're looking for
- Five or more years in technical implementation, solutions consulting or IT project management for business software (ERP, accounting, finance or operations systems) with real customer projects behind you.
- Hands-on with data, mappings, configuration and integrations and comfortable reconciling a migration yourself.
- Implementation or technical project management of ERP, accounting, finance or operations software with corporate or Mittelstand customers.
- Data migration: mapping, import, reconciliation against the source, validation with the customer.
- Configuration of business software: workflows, rules, permissions, integrations.
- Working with finance teams: understanding the chart of accounts, closing processes and what has to reconcile.
- Running projects with multiple stakeholders: plan, risks, decisions, communication.
- Writing clear requirements for engineers and validating what they deliver.
- German and English.
- Daily use of AI tools in project and data work.
- Willingness to travel to customer sites.
Nice to have
- Experience with SQL, scripting or low-code tools.
- Integrations with banking, payroll or procurement systems.
- Month-end and year-end close from the inside.
- Consulting or customer-success experience with SaaS products.
How to get hired
- 1Share an implementation you ran: what the customer needed, how you handled the migration and the configuration, what went wrong, how you got to go-live and what you learned. A short written case or a walkthrough is enough.
Apply
About Agent F GmbH
Building an autonomous finance function
Agent F is building an autonomous finance function: software that takes on the work of keeping a company's finances in order, bringing information together from different systems, recording transactions correctly, preparing useful reports, and helping people understand what needs their attention. The ambition is a complete business management system for growing companies.
Mission
Make the work of keeping a company's finances in order increasingly automatic, while keeping every number explainable and every consequential action under clear control.
Key facts
- Works from offices in Neukölln and Mitte in Berlin
- North star is live ARR: companies signed, live, satisfied and paying, and how many stay and grow
What they value
- Every number explainable and every consequential action under clear control
- Everyone shares responsibility for the whole company and the customer outcome
- Customer impact and urgency determine where you focus