Finance Operations & Automation Analyst (Billing)
Job description
An 18-month role on Swap's Finance team owning and rebuilding billing operations using automation and AI, working closely with the CFO. Aimed at someone early in their career who is analytical, process-minded and eager to learn fast.
At a glance
- Employment
- Temporary
- Work mode
- Remote · Poland
- Pay
- PLN 154,000 – 160,000 / year
What you'll do
- Map billing and onboarding workflows end to end, find what's slow, manual or error-prone, and redesign it
- Lead the implementation and testing of new billing tools that consolidate data and replace spreadsheets
- Build AI and automation into billing, reconciliations and exception detection, and show the team what's possible
- Build the reporting and data checks that give Finance real visibility of billing accuracy
- Own Finance onboarding for new customers: billing setup, Direct Debit mandates and customer data
- Prepare and review Shipping billing, and resolve queries by fixing root causes rather than symptoms
- Run reconciliations, first-invoice reviews and exception investigations
- Support customer terminations alongside Credit Control
What we're looking for
- Exceptional analytical ability, with evidence that you quickly make sense of complex processes and data
- Instinctive process thinking: you see a manual workflow and start redesigning it
- Strong Excel or Google Sheets skills and confidence with large datasets
- Hands-on curiosity about AI and automation, shown by something you've actually built or improved
- Precision and ownership: you care about getting numbers right, and you follow things through
Nice to have
- SQL, BI tools or scripting
- Experience implementing or configuring systems such as billing platforms, ERPs or CRMs
- Exposure to billing, particularly usage-based or transactional billing
- A background in finance operations, business analysis, consulting, or a founder's associate role
Your team
Finance
You'll work closely with our CFO, who will invest in your development and expects you to prove yourself.
Benefits
- Competitive base salary, reviewed regularly as you grow
- Stock options
- Generous PTO, with public holidays on top, plus your birthday off
- Private healthcare
- Pension contributions
- Wellness benefits
- Mental health support
- Enhanced maternity and paternity leave
- Flexible working
- Work abroad for 4 weeks a year
- Quarterly team offsite budget
- Thursday happy hour
- Breakfast Mondays
Apply
About Swap
The infrastructure behind modern agentic commerce
Swap is the only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Products span cross-border, tax, returns, demand planning, and a next-generation agentic storefront.
Key facts
- Products span cross-border, tax, returns, demand planning, and a next-generation agentic storefront
- Thursday happy hour held across all of our locations
What they value
- Clarity
- Creativity
- Shared ownership
- Diversity
- Equality