Enterprise Account Manager
Job description
Enterprise Account Manager in the sales organization, responsible for account renewal and upsell and for expanding revenue within a named account list. The role partners with Marketing, Client Success, Product and Services to support clients' global events programs.
At a glance
- Employment
- Full-time
- Work mode
- Remote
What you'll do
- Responsible for the sales target for Upsell Sales and Renewals depending on assigned account target list
- Identify customer needs, educate them on potential solutions, demonstrate a potential solution in a live environment and negotiate with key stakeholders to produce a recurring revenue contract
- Work alongside Sales to transition responsibility of existing accounts and with Client Success to renew existing contracts while looking for opportunities to expand RainFocus solutions into existing events
- Manage and nurture account relationships resulting in long-term, mutually beneficial strategic partnerships
- Manage complex enterprise deal cycles
- Provide account management to existing accounts, including a structured quarterly business review with clients
- Become an expert in RainFocus solutions for conferences and events of all sizes and adapt recommendations quickly to suit varying client needs
- Work cross-functionally within sales and other functions to drive revenue and increase customer satisfaction
- Think creatively about ways to increase the company's value to customers
- Communicate business trends to RainFocus product team
- Work cross-functionally across RainFocus to ensure we are providing the very best service to our customers
What we're looking for
- 7+ years of experience in enterprise account management renewing deals in excess of $250K in Contracted Annual Recurring Revenue (CARR)
- Proven track record of exceeding quota on a multi-year basis
- Proven track record of stability at one, or a few companies, over a career
- Experience performing software demonstrations in a complex, multi-stakeholder sale
- Experience creating and responding to RFP's
- Experience creating MSA's and SOW's, as well as facilitating the legal review
- BA/BS required
- Intelligence
- Resiliency
- Self-motivated
- Strong Communicator
Your team
Sales organization
Part of the sales organization, partnering with RainFocus Marketing, Client Success, Product and Services teams
Benefits
- Competitive salaries
- Competitive benefits
- 401k
- Generous PTO
- Countless other team building activities
Apply
About RainFocus
One of the most innovative software companies
RainFocus cares about its employees, customers, and the world in which we live. Its rapidly growing team serves Fortune 500 companies to prepare and execute in-person, virtual, and hybrid events across the world, delivered through its software platform with business intelligence to elevate the attendee experience, streamline event operations, and accelerate marketing results.
Key facts
- Event management software
- Serves Fortune 500 companies
- Delivers in-person, virtual, and hybrid events across the world
- Well-funded and growing fast
- Pivoted its product and services offering in 2020 to continue growing and serving new clients and events
Partners & customers