Enterprise Account Manager DACH
Job description
Enterprise Account Manager for Perk's DACH region, acting as a strategic partner to high-value enterprise clients and driving adoption, retention and expansion across the combined travel and spend management product suite.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Germany
- Languages
- German – native or near-native, English – professional
What you'll do
- Lead and nurture a portfolio of enterprise accounts, building long-term relationships with key decision-makers and executive sponsors
- Systematically identify and execute upsell and cross-sell opportunities, particularly around expanded spend management capabilities, to drive net revenue retention
- Deliver data-driven Strategic Business Reviews (SBRs) to executive stakeholders, translating travel and spend analytics into clear ROI and actionable recommendations
- Consult on platform best practices using complete mastery of the Perk product ecosystems
- Serve as the internal voice of the customer, collaborating with Product, Support, and Onboarding teams to guide rollouts and influence product roadmaps
- Address complex operational or technical challenges early, establishing scalable solutions to ensure long-term retention
What we're looking for
- Native or near-native fluency in German and professional fluency in English
- Proven success in Enterprise Account Management or Customer Success (SaaS, FinTech, or TravelTech preferred), with a history of consistently exceeding expansion and retention targets
- Exceptional communication skills with a proven ability to present to, negotiate with, and advise C-level executives
- Ability to translate complex spend data into high-level business strategies that align client objectives with product capabilities
- A low-ego, team-first approach that thrives on early feedback, rapid iteration, and cross-functional alignment
Benefits
Comprehensive wellbeing support through Spring Health, offering fast access to 12 therapy and 12 coaching sessions for you and your loved ones
- 30 days of annual leave to rest and recharge, plus all public holidays
- Your choice of perk: a gym membership (Urban Sports Club) or a BVG public transport ticket
- Competitive compensation paired with equity in Perk
- Unforgettable team experiences, including our annual summer party
- Flexible compensation options to help your money go further
- 17 weeks of paid parental leave during your child's first year
- 16 paid volunteer hours each year to give back to causes you care about
- Up to 20 "Work From Anywhere" days annually to explore the world while staying connected
- A fully paid four-week sabbatical after five years with Perk
- Relocation support to help you move seamlessly into one of our hubs
How to get hired
- 1Talent Acquisition Interview - 30mins Virtual
- 2Hiring Manager Interview - 45mins Virtual
- 3Assessment Interview - 60mins - Virtual
- 4Values Interview - 30mins Virtual
Apply
About Perk
The intelligent platform for travel and spend management
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more.
Mission
To power real work, with real impact, by eliminating shadow work that wastes hours, erodes morale, and saps innovation
Key facts
- more than 1,800 people
- 2015
- London and Boston
- Travel and spend management SaaS
- Trusted by more than 12,000 companies worldwide
- More than 1,800 people across 12 offices globally
- Headquarters in London and Boston
- Founded in 2015
- Acquired the spend management platform to build an all-in-one solution for business travel and expenses
- Talent team represents over 70 countries
- IRL-first approach: team works together in-person 3 days a week
- English is the official language at the office
Partners & customers
What they value
- Being an owner
- Delivering a 7-star experience
- Working as one team
- Curiosity
- Purpose
- Mindset