Engineering Manager (m/f/d)
Job description
A hands-on Tech Lead role at Superchat, leading a team of 3-4 engineers while spending roughly half the time on architecture and development. The role owns the tech for part of Superchat's product and works closely with a Product Manager.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Berlin, Germany
- Languages
- English
What you'll do
- Spend approximately 50% of time contributing directly to architecture, development, code reviews, and important technical projects
- Lead a team of 3-4 engineers and take responsibility for its effectiveness, technical quality, and delivery
- Work closely with the Product Manager to understand customer problems, shape solutions, scope projects, and set priorities
- Establish clear technical direction while enabling engineers to own decisions and develop their judgment
- Run regular 1:1s, give actionable feedback, and support each engineer's development and performance
- Remove blockers, manage dependencies, and help the team identify delivery risks early
- Improve engineering practices and explore effective uses of AI throughout the software-development lifecycle
- Contribute to hiring through technical interviews, structured feedback, and candidate conversations
What we're looking for
- 3+ years of experience as a Senior or Staff Engineer, deeply involved in software development
- Comfortable owning, designing and building crucial parts of production systems
- Substantial experience with Java or another JVM language
- At least 2 years of experience in a leadership role, whether as a Tech Lead, Engineering Manager, or through leading projects and owning architecture
- Strong at delivery: turning product goals into reality, used to fast-paced startups and a driver to increase velocity
- Product-minded: cares about solving the customer's problem, engages with product decisions, challenges assumptions constructively and finds pragmatic solutions
- Clear communicator: able to explain complex technical things in detail to engineers and understandably to non-technical stakeholders
- Excited about AI-assisted development and already using AI in the development workflow
- Willing to work in person in Berlin regularly, not a remote-only operator
Nice to have
- Kotlin experience
- AWS experience
Benefits
- Choose between an Urban Sports Club/John Reed membership or a public transport/Dance subscription
- Regular company and team events
- Annual personal development budget of €500 for conferences, courses, books, career coaching, and more
- An inclusive and exciting startup culture that enables fast professional and personal growth
- Beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment
- Relocation support for those relocating to Berlin
How to get hired
- 1Technical interviews
- 2Structured feedback
- 3Candidate conversations
Apply
Direct apply at Superchat
Opens the job posting at Superchat
About Superchat
The platform that runs underneath how businesses talk to their customers
Superchat started as a unified inbox for every channel a customer might pick (WhatsApp, email, SMS, Instagram) and now builds AI agents that respond across chat, email, and voice. Founded in 2020, it serves 10,000+ businesses worldwide, with millions of messages flowing through the platform every day. The company is 100 people, profitable, and has raised €18M in funding, headquartered in Berlin.
Mission
Rebuilding how businesses talk to their customers through messaging and AI
Key facts
- 100 people
- 2020
- Berlin
- Messaging and AI customer communication platform
- 10,000+ businesses worldwide use Superchat
- Millions of messages flow through Superchat every single day
- €18M in funding raised (last round 4.5 years ago)
- Profitable
- Headquartered in Berlin
- Office in Prenzlauer Berg (Prenzlauer Allee 242)
Partners & customers
What they value
- Direct feedback culture: honest, direct, and kind feedback
- Community, not just a company
- Passion, grit, and integrity
- Diverse perspectives