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Director Analyst - Logistics Operations (Remote, Europe)
Contract type
Ongoing
Work mode
Remote · Europe
Experience
Lead / principal · 10+ years
Job description
A Director role in Gartner's Business and Technology Insights group, producing research and actionable insights on logistics and supply chain for clients. The role involves thought leadership, client engagement, and sales support within a cross-industry supply chain community.
At a glance
- Work mode
- Remote · Europe
What you'll do
- Create innovative, thought provoking, and highly leveraged "must-have insight" content
- Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act
- Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward
- Demonstrate thought leadership in establishing Insights positions across a team of analysts
- Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda
- Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights
- Provide clients and prospects with actionable advice aligned to logistics operations via virtual or face-to-face interactions
- Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings
- Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business
- Provide high quality and timely content peer review
- Build credibility as an industry expert to represent Gartner insights, methodology and strategy
- Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community
- Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery
- Be a mentor and a coach by supporting more junior team members
- Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions
What we're looking for
- Located in Europe, this position is home office based (remote work)
- Bachelor's degree or equivalent experience; Graduate degree preferred
- 10+ years of experience in supply chain with demonstrated broad expertise in logistics-related operations including a proven track record in developing and executing logistics (transportation and warehousing) strategy and managing relationships with 3PLs, carriers and freight forwarders to deliver on time and cost-effective operations
- Demonstrate a curiosity for new ideas and ability to link supply chain and logistics best practices, goals and metrics to client business objectives and outcomes
- Candidates must have a good understanding of end-to-end supply chain concepts incorporating plan, source, make, deliver, return, and service with specific senior-level understanding of logistics operations and technology
- Ability to interact at all levels of an organization on logistics, supply chain and business issues
- Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders
- Strong organizational skills; ability to work under tight deadlines and produce high-quality deliverables
- Demonstrate excellence in research and writing ability
- Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions
- Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges
- Strong communication skills - able to explain complex concepts concisely and simply
- Subject matter expertise; comfortable presenting at large and small-scale speaking engagements
- Strong business and financial acumen
- Deep knowledge of the global and competitive landscape within logistics
- Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team
- Learning agile and adept with navigating highly matrixed environments
- Ability to represent Gartner's research methodology and strategies effectively at all levels
- Willingness and ability to travel up to 25% (where applicable)
Nice to have
- Familiarity with logistics technologies is desirable
- Candidates with an operations background in third party logistics services will also be considered
Your team
Business and Technology Insights (BTI) group
A group where analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations.
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About Gartner
We guide the leaders who shape the world.
Gartner, Inc. (NYSE:IT) guides the leaders who shape the world. Since its founding in 1979, it has grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
Mission
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Key facts
- 20,000 associates
- 1979
- Business and technology research and advisory
- NYSE:IT
- 20,000 associates globally
- Supports over 13,000 client enterprises in ~90 countries and territories
- Recognized worldwide as a great place to work
- Gartner is the world authority on AI
What they value
- Intellectual curiosity, energy and drive to want to make a difference
- Collaborate and win as a team
- Inclusive teams composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations
- Deliver results for our clients