Directeur des opérations multisites

Contract type
Ongoing
Work mode
Remote · Paris, France
Experience
Senior · 7+ years

Job description

Lead and manage a network of specialty coffee shops in Paris, ensuring their commercial, organisational and human performance while enforcing the brand's standards and strategy.

At a glance

Work mode
Remote · Paris, France
Languages
French

What you'll do

  • Organise staffing and work scheduling.
  • Recruit, onboard, train and develop employees and store managers.
  • Set objectives, support skills development and handle disciplinary or conflict situations.
  • Ensure compliance with labour law and HR procedures.
  • Roll out the brand's commercial strategy.
  • Support teams in reaching sales targets.
  • Check proper application of commercial operations, merchandising and brand standards.
  • Implement action plans to improve store performance.
  • Optimise organisation, supply and inventory management.
  • Prepare and coordinate stocktakes.
  • Identify improvement areas and propose solutions to grow revenue.
  • Track and analyse economic, commercial and social indicators.
  • Report to management.
  • Implement corrective actions suited to observed results.
  • Ensure proper distribution of goods between stores.
  • Guarantee compliance with administrative, legal, social, commercial, hygiene and safety procedures.
  • Check store compliance with brand requirements and current regulations.

What we're looking for

  • At least 7 to 10 years of experience in the restaurant sector, including several years of multi-site management in retail.
  • Leadership and ability to unite teams around shared objectives.
  • Organisational skills and ability to manage several priorities simultaneously.
  • Analytical mindset to make decisions based on results.
  • Excellent communication skills to support, motivate and coordinate teams.
  • Results orientation with strong adaptability and problem-solving ability.

Benefits

  • Health insurance.
  • Laptop.
  • Free drinks on site.
  • Employee discounts on products.
  • Transport costs covered 100%.
  • RTT days.

Apply

About COUTUME CAFÉ D'EXCEPTION

The art of specialty coffee in Paris

Founded in 2011, one of the first specialty coffee shops in Paris, roasting its own coffee in Romainville with a Loring roaster and operating around fifteen coffee shops in and around Paris.

Mission

Guarantee the quality and traceability of its beans while supporting sustainable practices.

Key facts

  • 2011
  • Paris, France
  • Direct partnerships with producers worldwide.
  • Roasting done in-house in Romainville with a Loring roaster.
  • Around fifteen coffee shops in and around Paris.

What they value

  • Supporting sustainable practices.