Developer Relations Engineer
Job description
A Developer Relations Engineer engages directly with open source communities and developer-centric organisations, combining practical engineering skills with communication and diplomacy. The role sits in Canonical's new Developer Relations team, communicating the company's vision and products while feeding community insights back into priorities.
At a glance
- Work mode
- Remote · Europe, Middle East, Africa
What you'll do
- Take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
- Maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
- Work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
- Help solve specific technical problems that users or colleagues have identified
- Contribute to technical documentation to ensure that developer users' needs are met there
- Work on technical articles, presentations or workshops
- Identify new opportunities and directions for improvement in the developer experience we provide
- Present at conferences, meetups or technical events
What we're looking for
- Is a programmer or developer with a demonstrable passion for and engagement in open-source software
- Has worked with real-world challenges developing and deploying software using Linux
- Has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
- Understands current software packing issues and trends in the Linux ecosystem
- Has been a contributor to open-source communities, software and documentation
- Is an engaging, vivacious speaker and presenter
- Can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
- Builds trust, relationships and confidence
- Is willing to travel globally twice a year for company events, as well as to upstream and partner events
Nice to have
- Previous experience in a developer advocacy or community role
- In-depth familiarity with Ubuntu and the Canonical ecosystem of products
Your team
Developer Relations team
a new team to engage directly with open source communities and developer-centric organisations, communicating Canonical's vision and products and providing a feedback loop from those audiences
Benefits
- Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
- Performance-driven annual bonus
Apply
About Canonical
The publisher of Ubuntu
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. Canonical has been a remote-first company since its inception in 2004.
Mission
Make open source easier and more reliable for innovators and enterprises
Key facts
- 2004
- open source software
- Publisher of Ubuntu
- Serves millions of developers, building for the cloud, IoT and data science
- Remote-first company since 2004
- Recruits on a global basis
What they value
- Excellence
- Fairness globally
- Diversity of experience, perspectives, and background