Developer Advocate - Service Management EMEA

Datadog

Contract type

Ongoing

Work mode

100% remote

Experience

Senior · 5+ years

Job description

Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams
Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation
Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog
Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code
Company mission
Information not specified

Core technologies

Python (Programming Language)GoNode.js

High income earning opportunities based on individual performance
New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Sales training in MEDDIC and Command of the Message
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks, our Internal panel discussions
Free, global Spring Health benefits for employees and dependents age 6+
Competitive global benefits
Giving programs

Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments
Strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar
Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events
Publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics
Comfortable with at least one scripting and programming language (e.g. Node.js, Python, Go, bash) and familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers
Bonus: hands-on ITSM platform experience (ServiceNow, Jira Service Management)
Bonus: active member of SRE, DevOps, or incident-response communities
Node.js, Python, Go, bash, Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, ServiceNow, Jira Service Management
Node.js
Python (Programming Language)
Go