Design Ops
Job description
A builder role at the intersection of design, operations and AI, helping Alan's Design & Research community work faster and keep quality high as the member base grows. The person scopes where AI and automation can help, builds tools the community uses, and improves rituals and practices.
At a glance
- Work mode
- Hybrid · 2 days/week in office · Paris, France · Bordeaux, France · Marseille, France
- Languages
- English – fluent, French
What you'll do
- Test new AI tools and automations, find the ones that really save time or improve quality, and share the best with the community
- Work with internal AI tooling teams to bring what's cutting edge to design and research
- Create skills, agents and automated checks that make design and research work more efficient, reliable and of higher quality
- Maintain and upgrade the tools the community relies on, and be the point of contact with Alan's platform and agentic teams
- Bring in better practices and rituals, push existing rituals to the next level and help show what the community learns and achieves, inside and outside Alan
- Identify opportunities, prioritize solutions, set clear goals, track adoption and quality, and adjust as you go
- Help shape the community strategy on AI and tooling, then build and run what comes out of it
What we're looking for
- Around 4 years of experience in ops or enablement roles: design ops, tooling, automation, analytics, program management or something close
- Hands-on experience automating work: replaced repetitive tasks with automations, internal tools or AI workflows (no-code, low-code or AI tools), at work or on own projects, and can explain what was built and who used it
- Familiarity with AI tools: built or tested skills, agents or automations, and cares that they are reliable, not just impressive in a demo
- Comfort working with engineers: can build things yourself, knows when to ask for production-grade work, and speaks their language
- Experience supporting a team or community, for example through onboarding, rituals, events or internal communications
- Strong English communication, to collaborate with an international team
- Builder and strategic mindset: makes progress with incomplete information, chooses the simplest approach that works, and ships
- Rigour: sets a baseline and a target, and improves with each iteration
- Systems thinking: sees how people, processes, tools and data fit together
- Clear communication: keeps people updated and explains choices
Nice to have
- Experience in or alongside a design or research team
- Familiarity with Figma and design systems
- French is a plus
Your team
Design & Research (D&R) community
The group of designers and researchers behind everything Alan's members see and use, building the most member-centric health experience there is with high standards of craft and a real understanding of the people they design for.
Benefits
A stimulating environment and perks ensuring Alaners are happy, efficient and spend only high-quality time with co-workers
- A strong culture with a set of cultural values that guide the approach to work
Apply
About Alan
Health can't wait
Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. It partners with 40K+ companies of all sizes, serving more than 1M+ members, and has reached €800M+ in ARR.
Mission
To end the wait in healthcare and build the new standard in prevention insurance, making health a universal right coupled with prevention.
Key facts
- Insurance
- Partners with 40K+ companies of all sizes
- Serves more than 1M+ members
- Reached €800M+ in ARR
- Integrates insurance, prevention, and care into a single user experience
What they value
- Member-centric health experience
- High standards of craft
- Real understanding of the people we design for