Demands Team Lead - U.S. Personal Injury Law
Job description
A Demands Team Lead to manage the Demand Department at a remote outsourcing partner, supervising Demand Writers and Assistants and quality-controlling personal injury demand letters for U.S. clients. It is a leadership role requiring prior demand writing or supervisory experience in a U.S. personal injury law firm or legal outsourcing environment.
At a glance
- Employment
- Full-time · Independent contractor
- Work mode
- Remote · Philippines
- Languages
- English – fluent
What you'll do
- Supervise a team of Demand Writers and Assistants, overseeing performance, workload, and training.
- Review and approve demand letters for accuracy, completeness, tone, and legal strategy.
- Monitor demand timelines and ensure all deliverables meet deadlines.
- Audit files to ensure supporting documentation is properly included and labeled.
- Collaborate with client-side leadership on feedback, expectations, and alignment.
- Implement and enforce department SOPs for formatting, tone, timelines, and documentation.
- Identify training needs and create coaching plans for underperforming team members.
- Track department KPIs and report progress to leadership.
What we're looking for
- 3+ years of experience in a U.S. personal injury law firm or legal outsourcing environment.
- Prior experience writing or supervising demand letters in pre-litigation PI.
- Strong knowledge of California PI case flow (or similar jurisdictions).
- Excellent English communication and editing skills.
- Proven leadership experience in a remote setting.
Nice to have
- Familiarity with Filevine or similar case management platforms.
Your team
Demand Department
The growing Demand Department, staffed by Demand Writers and Assistants.
Benefits
- Remote work flexibility. Work from anywhere in your country with a stable internet connection and a quiet workspace.
- Performance bonuses. We reward milestones and results, not just attendance.
- Professional development. You will work directly with U.S. clients and gain experience that accelerates your career.
- Work-life balance. We believe in sustainable schedules. Full-time roles are 40 hours per week.
- AI-forward environment. We invest in tools and training to keep our team working at the cutting edge.
Apply
About CoreBridge Solutions
Remote-first outsourcing partner for U.S.-based businesses
CoreBridge Solutions is a remote-first outsourcing partner for U.S.-based businesses. We build and manage high-performing offshore teams across legal, finance, real estate, field service, and marketing, with operations in the Philippines and Colombia. We are not a staffing agency. We embed directly into our clients' workflows, combining skilled professionals with modern technology and AI-driven processes to deliver consistent, measurable results.
Key facts
- outsourcing
- Operations in the Philippines and Colombia
- Not a staffing agency; embeds directly into clients' workflows
- Clients range from personal injury law firms to mortgage companies and commercial service businesses
- Uses a live monitoring system during working hours