Customer Support Executive

Pmmalliance

Contract type

Ongoing

Work mode

100% remote

Experience

3 years

Job description

Think on your feet, solve problems, and identify opportunities
Use a variety of different apps and learn new tools quickly
Apply experience with Customer Support AI and Knowledge Database management
Company mission
At The Alliance, we're committed to creating a workplace that is free from discrimination and bias, where everyone has equal opportunities to succeed and contribute

34 days' annual leave, including UK Bank Holidays
Your birthday is off every year
Enhanced family policies
Private Medical Insurance
Life Insurance (4x salary)
On-demand therapy, coaching, and mental fitness support through Oliva
Heavily subsidised gym membership via Wellness Hub
Cycle to Work and Workplace Nursery schemes
Flexible working hours
Monthly allowance via ThanksBen (£600 annually in year one, increasing with tenure)
Personal L&D budget (£500 annually in year one, increasing with tenure)
Four paid Learning & Development or Volunteer Days each year
Team training and development opportunities
New tech setup including laptop, screen, mouse, and keyboard
Company social events
A collaborative, ambitious, and supportive working environment