Customer Growth Manager (m/f/d)
Job description
One of the first Account Managers at DataGuard, owning a portfolio of existing customers with significant growth potential and helping build the Account Management function from the ground up. The role focuses on expansion revenue, strategic account development and closing.
At a glance
- Work mode
- Remote · Munich
- Languages
- German – fluent, English – fluent
What you'll do
- Take ownership of expansion revenue across a portfolio of existing customers intentionally selected for its significant growth potential
- Help build DataGuard's Account Management function from the ground up, shaping processes, collaboration models and best practices
- Create and execute strategic account plans that uncover new use cases, engage additional stakeholders and unlock growth opportunities
- Turn customer needs, regulatory changes and compliance & security requirements into commercially meaningful conversations and expansion opportunities
- Work closely with Customer Success and Professional Services, leveraging their customer insights to identify and convert opportunities into revenue
- Build trusted relationships with key stakeholders and lead commercial discussions from discovery through to negotiation and close
- Drive long term account growth while helping more customers benefit from the full breadth of DataGuard's Security and Compliance solutions
- Collaborate closely with the wider Sales team and report directly to the Head of Sales
What we're looking for
- Experience owning revenue targets across a portfolio of existing customers, named accounts or a book of business in a B2B SaaS environment
- Ability to spot opportunity where others see a satisfied customer
- Consistently uncover and convert growth opportunities into revenue through upsell, cross sell and strategic account development
- Ability to navigate multiple stakeholders and build business cases that lead to commercial outcomes
- Thrive in environments where not everything is fully built yet and see ambiguity as an opportunity rather than a blocker
- Fluent in German and English
Your team
Sales
Reports directly to the Head of Sales and collaborates closely with the wider Sales team, Customer Success and Professional Services
Benefits
High degree of flexibility with tailored working hours, choice of work location, and benefits that support lifestyle, health, and family needs
Growth along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget
- Freedom, trust, and tools to do what you love and make an impact in a purpose-driven company
- Secure, future-focused role in a dynamic scale-up in the Security & Compliance market
- Environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication
Apply
About DataGuard
We protect the people behind the data
Fast-growing security and compliance tech company helping more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, DataGuard offers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks.
Key facts
- over 200 team members
- Munich
- Security and Compliance
- Over 200 team members worldwide
- Offices in Munich, Berlin, London, Stockholm, and Vienna
- More than 4,000 global customers
- AI-powered automation, self-serve capabilities, and tailored expert advice
What they value
- Autonomy
- Rapid decision-making
- Flat hierarchy
- Collaborative, eye-level communication
- Purpose-driven