Customer Experience Advisor-Czech Speaking | Work Remotely from Athens

Contract type
Ongoing
Work mode
Remote · European Union
Experience
3 years

Job description

A customer experience advisor role supporting travellers with bookings, changes and cancellations in Czech and English, based in Athens.

At a glance

Work mode
Remote · European Union
Languages
Czech – fluent, English – fluent

What you'll do

  • Guide customers on travel bookings, changes or cancellations.
  • Answer questions and handle issues via chat, email or phone.
  • Keep records and case notes up to date.
  • Represent the customer-first culture every day.

What we're looking for

  • Fluency in Czech and English.
  • Positive attitude and excellent communication skills.
  • Problem-solving mindset and attention to detail.
  • Valid EU work permit or residence card.

Apply

About AetherCore

What they value

  • Customer-first culture.