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Compliance Officer- Health
Contract type
Ongoing
Work mode
Remote
Experience
3 years
Job description
A Compliance Officer role focused on monitoring hospital compliance against customer targets for NEC's Registry contracts, providing guidance, training and support to hospitals within a remit. The role involves KPI monitoring, data quality liaison, query resolution and stakeholder presentations in the health industry.
At a glance
- Work mode
- Remote
What you'll do
- Take full ownership of all Hospital units allocated with regards to the functions associated to the Registry contracts which NEC provide
- KPI Monitoring
- Analyse all unit performance statistics using centralised data tools
- Target poor performing units and manage these units through an improvement and escalation plan
- Provide detailed, accurate and timely progress reporting both internally and to client
- Support units through the data entry training process
- Gain a deep understanding of the Registry data and applications and use this knowledge to teach the user community
- Deliver presentations to stakeholders, upon request, regarding NEC Registry applications, the data itself, how it is calculated, interpreted and presented
- Act as liaison and 2-way support between hospitals within your remit and the NEC Data Quality team
- Manage and resolve all queries logged for the hospitals under your remit using the NEC incident management system
- Identify frequently asked questions and document these in the shared repository
- Attend Regional and National events representing NEC and our customer's services
- Participate in user acceptance testing of registry output services (systems, reports etc)
- Maintain/update contacts database with staff changes at your hospitals
- Maintain up to date knowledge of procedures and policies relevant to this post
What we're looking for
- Proficient in Microsoft office – especially word/excel/powerpoint
- Ability to self-motivate
- Ability to work as part of team and on your own
- Excellent communication skills
- Good problem solving/issue investigation skills
- Ability to work under pressure
- Ability to manage and prioritise workload effectively
- To be able to work flexibly when required
- Attention to detail
- Ability to deliver presentations to a wide range of audiences
- Full UK Driving Licence and Car
Nice to have
- Knowledge of GDPR/Data protection rules
- Experience within the Healthcare industry
- Experience of a Compliance related role excluding finance/insurance
- Ability to analyse statistics and make informed decisions based on the data available
Your team
Compliance Officers
Team of Compliance Officers interacting with Hospitals within a remit
Benefits
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
Apply
About NEC Software Solutions
Key facts
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK
- All offers are subject to satisfactory vetting and reference checks
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required