Community Manager

Key details

• Own Discord: moderate channels daily, enforce community rules, manage bots and roles
• Write and publish all community content (patch notes, newsletters, announcements) on-brand and on time
• Run weekly tournaments and competitive seasons: scheduling, brackets, real-time moderation, results
• Build direct relationships with top players, streamers, and creators
• Report weekly on community sentiment: what players love, hate, and want, pulled from Discord, Reddit, and social
• Create onboarding content for new players: welcome flows, beginner guides, FAQs
• Manage the referral program: track metrics, improve mechanics, coordinate with marketing
• Produce posts, graphics (Canva), and short-form videos (CapCut)
• Company mission
• To build and shape the culture of one of the most active board game platforms on the internet, serving 3.6M+ yearly active players