Community Lead - Kraken Pro
Job description
Community builder for Kraken Pro, acting as an active trader-participant across Discord, Telegram, X, TradingView and Reddit. The role is to grow and run the community for serious traders, feeding insights back to Product and proving impact with metrics.
At a glance
- Work mode
- Remote
What you'll do
- Live in the trenches across Discord, Telegram, X, TradingView, Reddit and group chats as a participant with standing, not just monitoring channels
- Be the fastest voice in the room when a chain halts, a listing drops, or the market moves, posting with speed and accuracy
- Build an ambassador and power-user program for market makers, quant desks and high-volume traders
- Run public events: AMAs, live trading sessions, feature launches, competitions and post-mortems
- Close the loop with Product by relaying community issues to the PM with receipts and reporting back to the community
- Write threads on microstructure, feature teardowns and release notes that don't read like release notes
- Prove impact with sentiment, share of voice, community-sourced signups and retention of key accounts
What we're looking for
- You trade: can discuss funding rates, maker/taker economics, slippage and latency without a glossary
- 3+ years running community or social for a product with a technical, skeptical audience (crypto, fintech, gaming or dev tools)
- Write fast and well: short-form that lands and long-form that holds up under scrutiny
- Thick skin and good instincts: de-escalate without going corporate and know when to push back
- Have built something from a standing start, not just maintained an existing account
- Operate without a brief and know where the line is without needing a committee
- Comfortable with the ambiguity of a company that ships constantly and reorganizes around opportunity
Your team
Kraken Pro
Kraken Pro is where serious traders work, with tight spreads, deep books and an API people build on.
How to get hired
- 1May ask candidates to complete job-related skills or work-style assessments as part of the hiring process
Apply
About Kraken
Building the Future of Open Finance
Payward is the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks, building one of the most modern and globally accessible financial infrastructure platforms in the industry. Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe, offering spot trading, margin, futures, staking and OTC services.
Mission
Advance an open, global financial system.
Key facts
- 2011
- Crypto / financial infrastructure
- Parent company Payward includes Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks
- 15 years building financial infrastructure platforms
- Trusted by over 10 million individuals and institutions
- Offers spot trading, margin, futures, staking and OTC services
What they value
- Diversity of talents, backgrounds, contributions and unique perspectives