Commercial Account Executive - Mid-Market, Canada
Job description
A Commercial Account Executive, Mid-Market role at GitLab focused on being the primary point of contact for prospective and existing mid-market customers in Canada, helping them adopt and expand their use of GitLab's AI-powered DevSecOps platform. The role owns a broad book of business, runs complex sales cycles, and acts as a strategic advisor to accounts.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Canada
What you'll do
- Own and manage a broad Commercial book of business as the primary point of contact in your territory, focusing only on expansion opportunities.
- Focus on customer accounts with low to modest current investments in GitLab in an effort to grow and expand our partnership.
- Articulate the value of GitLab's AI-powered DevSecOps platform to Commercial prospects and customers, tailoring messaging to their business and technical needs.
- Build and maintain a healthy pipeline through consistent prospecting, qualification, and advancement of opportunities, using structured methodologies (such as MEDDPICC and Command of the Message) to support pipeline and revenue goals.
- Document buying criteria, decision processes, next steps, and key stakeholders to run disciplined, well-orchestrated sales cycles.
- Collaborate with sales development, customer success, renewals, marketing, technical teams, and partners to deliver a cohesive pre- and post-sales experience, co-sell and close opportunities, and expand GitLab's footprint while delivering added value for customers.
- Support customer adoption of GitLab solutions, proactively work to reduce churn and contraction, and participate in quarterly forecasting and territory planning.
- Contribute to continuous improvement by sharing win/loss insights, updating the sales handbook, and being a clear voice of the customer into the product via our public issue tracker.
What we're looking for
- Experience selling SaaS solutions by leading value-based conversations with technical and business stakeholders, ideally including development or DevSecOps teams.
- Ability to manage a broad mid-market territory as the primary point of contact, owning a book of business from prospecting through close, adoption, and expansion.
- Skill in building and maintaining strong customer relationships, including effective discovery, negotiation, and closing to support long-term customer outcomes.
- Comfortable driving consistent outbound prospecting activity, creating and maintaining a healthy pipeline, and maintaining accurate territory and forecast documentation.
- Ability to collaborate closely with cross-functional partners (sales development, customer success, renewals, marketing, partners, and technical teams) to coordinate account strategies.
- Clear and structured communication skills, including presenting the GitLab value proposition to different audience levels and documenting customer insights and lessons learned.
- Interest in GitLab, open source, and tools that support software development, with the ability to connect customer business challenges to GitLab's DevSecOps platform.
- The ability to travel for events such as trainings, team off sites, customer meetings, etc.
- Must be located in Canada.
Your team
Commercial Account Executive - Mid-Market
A dedicated Canadian team of Account Executives, Sales Development, Solution Consultants, Renewals, and Partners managing a broad book of business and a wide range of opportunity sizes, guiding customers from first evaluation to long term value realization.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Apply
Direct apply at GitLab
Opens the job posting at GitLab
About GitLab
The intelligent orchestration platform for DevSecOps
GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
Key facts
- DevSecOps software
- More than 50 million registered users
- More than 50% of the Fortune 100 trust GitLab
- All roles are remote
- Embraces AI as a core productivity multiplier
