Cloud Professional Services Manager
Job description
A Cloud Professional Services Manager leads Canonical's Field Engineering team of cloud solutions architects, who design and implement private and public cloud solutions for customers. The role combines line management and career development of engineers with technical presales participation.
At a glance
- Employment
- Full-time
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Lead and develop a team of engineers, ranging from graduate to senior
- Work remotely in a single major time zone
- Coach, mentor, and offer career development feedback
- Identify and measure team health indicators
- Implement disciplined engineering processes
- Represent your team and product to stakeholders, partners, and customers
- Develop and evangelise great engineering and organisational practices
- Plan and manage progress on agreed goals and projects
- Be an active part of the leadership team, collaborating with other leaders
- Actively participate in technical presales to help the department achieve quarterly goals
What we're looking for
- Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Practical knowledge of Linux and networking
- Experience in technical presales
- You are a dynamic person who loves to jump in new projects and interact with people
- Excellent verbal and written communication skills in English
- Passion and a track record of developing and growing people
- Experience in leading, coaching and mentoring engineers
- Organised and able to ensure your team delivers timely, high quality results
- An exceptional academic track record from high school and, preferably, university as well
- Willingness to travel up to 25% of the time
Nice to have
- Second language - Spanish or French preferred
- Python knowledge
- Experience collaborating with external partners
- Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps
Your team
Field Engineering (Professional Services)
The team of cloud solutions architects at Canonical, working directly with customers, designing private and public cloud solutions fitting their workload needs.
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- 40 days annual leave per annum, including public holidays and our All Company holiday periods
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
- Performance-driven annual bonus
Apply
About Canonical
The company that publishes Ubuntu
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. Canonical has been a remote-first company since its inception in 2004.
Mission
To make open source easier, more reliable and more secure for deployment and development, and to be the provider of 'most software to most companies'.
Key facts
- 2004
- Open source software
- Publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud
- Remote-first company since its inception in 2004
- Recruits on a global basis
What they value
- Excellence
- Fairness
- Diversity