Client Relations Manager

Brief intro

Be the first point of contact for clients via phone calls, emails.

Key details

• Handle client requests and concerns, coordinating with internal teams to ensure a timely and satisfactory resolution. Proactively resolve client complaints and difficult situations with professionalism and empathy. Assist with client account management, including processing payments, sending out notifications, and answering questions about billing. Maintain detailed and accurate records of all client interactions. Ensure all actions and communications are in compliance with company policies and relevant regulations. Qualifications and Skills Previous experience in a client-facing or customer service role. Excellent verbal and written communication skills. Proven ability to problem-solve and manage conflicts. Strong attention to detail and organizational skills. Ability to effectively handle multiple tasks and priorities. Proficiency with CRM (Customer Relationship Management) software is a plus. A positive and service-oriented attitude
• NO TEMPORARY workers. Working schedule from Monday to Friday from 8:30 am until 5:00 pm EST. NO working for another company at the same time. NO hiring subs to do what we hired you to do. We terminate immediately due to these violations. Citiside Properties is a property management company that manages properties for investors with portfolios of homes and/or multi-unit apartments needing off-site management
• Trust. Go Getter. Transparency. Salary: $750 – $1,150 / month Originally posted on Himalayas