Business Services Team Manager
Job description
A Business Services Team Manager at Canonical leads a team responsible for travel, logistics, company events, scheduling, expense policy and administration. The role is an executive management position coordinating large-scale global operations and EA-style services across departments.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Worldwide
What you'll do
- Lead efficient and effective travel, logistics, event, scheduling, expense policy and administration
- Coordinate large-scale company events four times a year involving travel for hundreds of people from 80+ countries
- Oversee travel procurement and logistics, ensuring events run efficiently and safely
- Handle visas, travel complications and unexpected situations
- Serve as an independent check on expense claim approval, ensuring fairness and consistency across teams and countries
- Provide traditional 'EA' services for company leads across departments, including scheduling meetings, coordinating monthly reports, handling delegated approvals for travel and expenses, working across teams, coordinating with suppliers, and running small projects or initiatives
- Manage travel approvals, logistics and operations
- Review expenses in line with policies
- Plan complex company events four times a year
- Manage company offices that provide executive briefing and operational facilities
- Run global duty of care, health and safety programs with comprehensive policies and practices
- Participate in every company event from planning and venue selection to scheduling, operations and safety reviews
- Hold people accountable and defend positions of policy
- Set and deliver to expectations on specific kinds of work
What we're looking for
- An exceptional academic track record from both high school and university
- An undergraduate degree in a technical or business subject
- Drive, and a track record of going above-and-beyond expectations
- Leadership and management skills
- Demonstrable good judgement in matters involving money, policy and in-person interactions
- Ability to work in a global, multicultural organisation
- Excellent interpersonal skills, curiosity, flexibility
- Responsibility, accountability, thoughtfulness and self-awareness
- Result-oriented, with a personal drive to meet commitments
- Ability to travel up to four times a year, for company events up to two weeks long
Nice to have
- Travel industry experience
- Project management experience
- Event management and operations experience
- Business and corporate administration experience
Your team
Business Services Team
Provides travel, logistics, event, scheduling, expense policy and administration services, plus traditional 'EA' services for company leads across departments.
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
- Performance-driven annual bonus or commission
Apply
About Canonical
A pioneering tech firm at the forefront of the global move to open source
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Its platform, Ubuntu, is widely used in public cloud, data science, AI, engineering innovation and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few roles based in offices. It is founder led, profitable and growing, and has been remote-first since its inception in 2004.
Mission
Changing the world of software as the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud
Key facts
- 1200+ colleagues
- 2004
- Open source software and operating systems
- Publishes Ubuntu
- 1200+ colleagues in more than 80 countries
- Remote-first since its inception in 2004
- Founder led and profitable
- Customers include the world's leading public cloud and silicon providers
What they value
- Excellence
- Diversity of experience, perspectives, and background
- Fairness
- Integrity, transparency and accountability