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Business Operations Expert
Contract type
Freelance
Work mode
Remote · Worldwide
Experience
Senior · 5+ years
Job description
Contract role designing realistic, multi-step business operations tasks and objective grading criteria to benchmark AI systems. Practitioners turn real operational workflows into difficult, gradable benchmark tasks.
At a glance
- Employment
- Contract · Independent contractor
- Work mode
- Remote · Worldwide
- Languages
- English – B2 minimum, C1 preferred
What you'll do
- Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions
- Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output
- Build tasks that require judgment rather than lookup, where the right answer depends on reading the materials correctly
- Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports
- Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway
- Deliver approved tasks on schedule and at the required quality level
What we're looking for
- 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure
- Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments
- Strong Excel capability and comfort reasoning across multiple documents at once
- Strong English, written and spoken — B2 minimum, C1 preferred
Nice to have
- AI or LLM evaluation experience
Your team
Talent Ops
How to get hired
- 1Apply and complete the screening questions
- 2Complete the AI interview for this role
- 3Onboarding — our Talent Ops team will get you set up
Apply
About micro1
micro1 is engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do.