IT
Audio Specialist - Freelance AI Trainer Project
Invisible Technologies
Contract type
Freelance
Work mode
Remote
Experience
3 years
Job description
A contract role on a project assessing and benchmarking advanced agentic audio models against leading systems, focused on real-world customer support use cases. The role involves creating role-play-based evaluation scenarios and evaluating model performance against standardized metrics.
At a glance
- Employment
- Contract · Independent contractor
- Work mode
- Remote
- Languages
- English – fluent
- Pay
- USD 11 – 31 / hour
What you'll do
- Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including flight bookings and travel support, financial services, and telecommunications and technical support
- Contribute to the development of diverse and representative datasets used to assess conversational audio agents
- Evaluate model performance across a standardized set of qualitative and quantitative metrics
- Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow
What we're looking for
- Strong verbal communication skills in a simulated customer support context
- English proficiency including fluency across all language skills: reading, listening, writing, and speaking
- Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
- Comfort working with structured prompts, evaluation rubrics, and technical guidelines
- Device capable of running audio recording software and opening large technical documentation
- Basic computer programming literacy, including understanding of JSON structures, familiarity with functions and methods, and ability to reason about structured data and simple logic
- Technical communication clarity when handling support-style problem-solving