Application Business Analyst III
Job description
The Application Business Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications, performing needs assessments and impact analyses and leading new installations and system optimization. The Analyst III level additionally researches system enhancements, reports to stakeholders, and manages small to medium projects.
At a glance
- Work mode
- Remote
- Pay
- USD 76,789 – 105,584 / year
What you'll do
- Provides quality implementations, upgrades, and support for Franciscan Alliance applications
- Performs needs assessments and impact analyses and understands the business and processes of application areas
- Leads new installations and system optimization and provides on-going troubleshooting for Franciscan Alliance applications
- Researches and provides input regarding system enhancements, reporting to stakeholders feedback on enhancements being developed
- Manages small to medium projects according to Franciscan Alliance methodologies
- Provides on-call and after-hours support following the Franciscan Alliance support model while troubleshooting and repairing reported application problems
- Follows organizational practices for incident, change and requests management
- Documents and builds workflow, standards, and business processes to facilitate knowledge sharing within and across teams
- Works with vendors in implementing, upgrading, supporting and troubleshooting applications
- Facilitates business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow
- Acts as a Franciscan Alliance applications expert to assist with the creation of training programs
- Designs, configures, and supports Franciscan Alliance applications based on standards and guidelines
- Manages projects that do not require project management office (PMO) oversight
- Represents the knowledge area as a subject matter expert and identifies downstream impacts
- Researches, analyzes, and presents information to stakeholders and provides input regarding potential system enhancement needs
- Performs testing for FA applications and workflow and reports results to stakeholders
What we're looking for
- High School Diploma/GED
- 4 years Relevant Work Experience (unless promotional criteria can be met)
- EPIC Certified Cadence or MyChart
Nice to have
- Associate's Degree Information Technology or Computer Science
- Bachelor's Degree Information Technology or Computer Science
- 5 years Relevant Work Experience
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings
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About Franciscan Health
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest.
Mission
To ensure that every patient receives the highest quality of care through innovation, compassion, and excellence.
Key facts
- Healthcare
- 11 ministries and access points across Indiana
- One of the largest Catholic health care systems in the Midwest
What they value
- Compassion
- Excellence
- Innovation