Account Manager

CitySwift

Contract type

Ongoing

Work mode

Hybrid

Experience

Mid-level · 3+ years

Job description

Manage the end-to-end sales cycle from pipeline generation to contract award, expansion and renewal, maintaining accurate forecasting and activity tracking in CRM
Develop and execute account strategies for enterprise transport authorities, local authorities, combined authorities and transport operators across the UK and Ireland
Build relationships with a broad range of stakeholders, including transport planners, operations teams, procurement teams, senior leadership and executive decision-makers
Navigate public sector procurement processes, frameworks and governance structures to drive successful commercial outcomes
Build a deep understanding of the public transport sector, CitySwift's suite of solutions and key market trends impacting transport authorities and operators
Create and nurture long-term partnerships with executive and operational stakeholders, influencing through thought leadership, industry best practice and product expertise
Represent CitySwift at industry events, conferences and transport authority forums, strengthening our market presence and industry relationships
Support CitySwift's broader commercial development by sharing market intelligence and customer feedback with Product, Engineering and Customer Success teams
Company mission
Information not specified

Competitive market salary
Health and Life Insurance and matched pension schemes
25 days annual leave, with additional company days off throughout the year
Flexible working hours and hybrid/remote working opportunities including a Work Abroad Programme
Paid Sick, Maternity and Paternity benefits
Employee Assistance Programme (EAP), mental health and wellbeing supports
Employee referral program with opportunity to earn up to 4,000 per referral
Annual Service recognition benefits (Additional Annual leave and pension contributions)

3+ years of experience in enterprise B2B SaaS sales, with experience selling complex transport solutions to public sector organisations, transport authorities or other enterprise customers
Demonstrated experience engaging and influencing stakeholders across local government, transport authorities or similarly complex organisations
Strong understanding of public sector procurement processes, frameworks and governance structures within the UK market
Comfortable leading detailed technical, operational and commercial conversations, with excellent written and verbal communication skills
Proven ability to build relationships with senior decision-makers, including Directors, Heads of Service and C-suite stakeholders
High agency and accountability, with the ability to manage multiple complex opportunities simultaneously and deliver against revenue targets
Highly organised and disciplined in CRM management, account planning and forecasting
Information not specified
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