Account Executive - SMB

Key details

• Bring in new business to attain revenue targets using self-sourcing techniques
• Self-source prospects who will convert to customers using internal databases, creative online searches, self-created cadences and marketing campaigns, referrals and other means
• Qualify prospects and sell ShipBob's value propositions to bring in new business that is operationally fit for ShipBob
• Connect with potential customers, both self-sourced and pre-vetted by the Business Development or Partnerships team, to determine a mutual fit
• Move customers efficiently through the sales process, ensuring all expectations are properly set and understood
• Negotiate pricing, contract terms and general partnership agreements
• Have a thorough understanding of both our tech offerings and Operational capabilities
• Maintain an updated, clean and thorough pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear
• Give feedback to management to continue to improve the sales process and Merchant experience
• Ensure proper handoff to the post sales team
• Identify local nuances and help improve processes, tools and documentation
• Additional duties and responsibilities as necessary
• Company mission
• Building the world's leading full-stack fulfillment platform