Account Executive - Italy - SMB
Job description
An SMB Account Executive role at ElevenLabs to drive growth in small to medium sized businesses across Italy, acting as a strategic partner for customers adopting conversational AI.
At a glance
- Work mode
- Remote · Italy
- Languages
- Italian – fluent, English – fluent
What you'll do
- Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals.
- Identify new business opportunities where ElevenLabs' conversational AI capabilities can drive user engagement, automation, or cost efficiency.
- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends.
- Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, in-app assistants, and more.
- Develop and execute account strategies to expand ElevenLabs' presence within key verticals.
- Partner closely with customer success and solutions engineering to ensure smooth onboarding and expansion of accounts.
- Serve as a trusted advisor to clients, educating them on emerging trends in generative AI, voice interfaces, and conversational agents.
What we're looking for
- Fluency in Italian and English, with the ability to sell and negotiate in both.
- 3+ years of quota-carrying enterprise sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.
- Proven success closing deals and managing complex sales cycles with multiple stakeholders.
- Deep understanding of enterprise procurement and legal processes, with ability to accelerate deal velocity.
- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.
- Strong executive presence and ability to build relationships at the exec level.
- Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.
- Passion for voice and audio AI and how it can unlock transformative value for customers.
- A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.
Benefits
Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.
Apply
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About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. We have expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI.
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI
- ElevenCreative supports 70+ languages
Partners & customers
What they value
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.