Account Director, Corporate - Life Sciences
Level inferred from job title
Job description
An Account Director role at AlphaSense owning and expanding relationships with high-value Fortune 1000 accounts in the Corporate Life Sciences sector, driving renewals, adoption and growth.
At a glance
- Employment
- Full-time
- Work mode
- Remote · London, Greater London
- Languages
- English
What you'll do
- Forecast and maximize retention rate across your book of business
- Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals
- Identify revenue at risk in order to best position the company to prevent churn
- Collaborate with Account Executives to identify growth opportunities within the book of business
- Understand the ins and outs of the business, roles, responsibilities, projects, performance metrics, etc. within our client base to communicate with users and decision makers, identify white space, and partner with AE to craft compelling messaging to prospective users
- Cultivate relationships with users and key stakeholders to ensure AlphaSense is viewed as a business partner rather than vendor
- Hold Business Reviews with key stakeholders
- Consistent proactive outreach with material and information that's relevant for our user base
- Serve as our boots on the ground and physical presence within each client (floor walks, lunch and learns, etc.)
- Serve as both the advocate for AlphaSense to the client, and the client advocate within AlphaSense
- Acquire value stories and product feedback from clients and circulate internally to assist with product development, marketing, sales efforts
What we're looking for
- Strong ability to develop instant rapport with new people and demonstrated success at managing and growing relationships within Fortune 1000 clients
- Excel at what you do and know how to succeed within your role, including both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics
- Experience working with clients in the Life Sciences industry, including Pharma, Biotech, Medical devices and diagnostics
- Natural intellectual curiosity with the ability to learn and adapt quickly
- Understand best practices for client engagement within a SaaS environment
- Set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers
- Exceptional oral, written and presentation skills; ability to distill and explain complex issues in simple terms
Nice to have
- Familiarity with competitive intelligence, business development and clinical and commercial strategy workflows
Your team
Customer Success
Made up of Account Directors and Customer Success Managers who partner with a diverse range of organizations, from Fortune 1000 companies to some of the largest financial institutions globally, taking a consultative approach to solve challenges through the product.
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About AlphaSense
The AI platform redefining market intelligence and workflow orchestration
AlphaSense combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. AI solutions include Generative Search, Generative Grid, and Deep Research.
Key facts
- Market intelligence / SaaS
- Trusted by thousands of leading organizations
- Content universe of over 500 million premium business documents
- AI solutions include Generative Search, Generative Grid, and Deep Research
- Rapidly growing SaaS company