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Abacus Consultant Gestion des commandes, BPE, AbaReport, 80-100%

Fidigit
Contract type
Ongoing
Work mode
Hybrid · Geneva, Switzerland
Experience
3 years

Job description

Consultant role implementing and supporting Abacus ERP projects for clients in French-speaking Switzerland, from design through deployment and user training.

At a glance

Work mode
Hybrid · Geneva, Switzerland
Languages
French – fluent, English, German

What you'll do

  • Manage Abacus projects from design and implementation through deployment, including user training
  • Configure order management, after-sales service and CRM modules
  • Use Abacus reporting tools (AbaReport) and create and automate business processes
  • Support and advise Abacus clients and build lasting relationships with them
  • Provide daily support to French-speaking clients on the modules you specialize in
  • Participate in selling the Abacus software in your area of expertise: demos, offers, webinars

What we're looking for

  • Strong interest in digitalization and IT; ease with IT tools and software
  • Knowledge of basic business management processes, especially order management (purchasing-sales, inventory), after-sales service and CRM
  • Knowledge of code editors and XML / databases (SQL / C-tree), or strong willingness to build these technical skills
  • Strong customer service orientation and willingness to solve client problems, including calling clients to help them
  • Good interpersonal skills
  • Sensitivity to the business world and internal processes
  • French fluent; comfortable working in English

Nice to have

  • German is a plus

Benefits

  • Training at Fidigit with technical and business experts in the Abacus software
  • Many career opportunities in this sector in Switzerland
  • Training at the Abacus publisher in Biel to quickly build Abacus software skills
  • Abacus Platinum partner within a group with more than 60 years of history
  • Stimulating, dynamic and friendly work environment; team of 8 in Geneva, 50 in Switzerland
  • Company established throughout Switzerland (Lugano, Zurich, Lucerne, Bern, Geneva)
  • Flexible working hours and possibility to work from home
  • Appropriate salary conditions for all skill levels and interesting additional benefits

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About Fidigit

Abacus ERP installation and consulting with exceptional service

Member of the Fidinam group, a leading consulting firm in tax, corporate, real estate and digital consulting in Switzerland, with sites in Bern, Geneva, Lugano, Lucerne and Zurich.

Mission

Focus on advising clients on digitalization and process optimization

Key facts

  • 50 in Switzerland
  • Geneva
  • More than 15 offices worldwide and more than 300 consultants
  • Only Abacus distributor present in all three language regions of Switzerland
  • Abacus Platinum partner
  • Group with more than 60 years of history
  • About 30 people in the Geneva offices together with the Fidinam teams

Partners & customers

AbacusFidinam

What they value

  • Clients are at the center of our concerns